Management and Counselling: 1031137

Non-verbal response

Non-verbal responses means are the powerful words that are used by the counselor to convey the message through their gestures, and body language (Mehrabian, 2017). There are two main types of Non-verbal responses such as active behavior and passive behavior.  There are further eight more categories of non-verbal communication and these are Kinesics, Haptics, Occulesics, Proxemics, Eye contact, Use of Silence and Use of Voice. Non-verbal communication is essential in the conversation to indicate the signals. Different types of non-verbal communication convey the different meaning to client such as gestures, eye contact and the others. Sometimes counsellor face the challenge while the client does not convey their message through verbal communication that time the non-verbal communication helps to understand them. Using of non-verbal communication helps the counsellor to show their reaction towards the things towards their message.

Body language is the type of non-verbal communication that helps the counsellor to encourage the client by using the good posture. Good posture indicates the client that the counsellor understands it and his messages. Facial expression and eye contact plays the similar role as body language in the process of counselling because these types of non-verbal communication. Sometimes, the counsellor does not understand the message of client due to which the case of misinterpretation is raise. Non-verbal communication helps to protect the counsellor from the wrong agreements and the other inconvenient conversation. Non-verbal communication plays the important role in building the tune between counsellor with the client. Developing tune between clients is essential for the counsellor in counselling process (Phutela, 2015).  

References

Mehrabian, A. (2017) Nonverbal communication. Routledge.

Phutela, D. (2015) The importance of non-verbal communication. IUP Journal of Soft Skills, 9(4), p.43.