IT Management Assignment Help Online analysis: ICT & its introduction / Tribal ICT

ICT: An Introduction

The last few years has seen a tremendous growth in Information and Communication Technology. It has been implemented at various places which virtually includes all sort of human life. Especially the last couple of years have seen a growth in popularity of ICT as several features have been added and marketed. Seeking its growth and the increased usage it is evident that there is a greater need for applying certain technology to the information works and activities for accelerating its use. ICT facilitates storage, retrieval, processing and dissemination of information in a much quicker and easier manner.

As per definition Information and Communication Technology or ICT is a technology which is required for information processing. Usually it is used for electronic computers as well as computer software for converting, storing, processing, protecting, retrieving and transmitting information anywhere and anytime. For example the technologies present inside a radio, or the computers as well as the satellite mobile phones come with the ICT in them.

The report below tries to explore the ICT implementation i.e. Tribal at CPIT with an objective to facilitate the learning methods. It evaluates the time that would be required for implementing the entire project and other associated tasks required to implement the project. Further it goes on to focus on the risk management plan along with discussing the risks that may be present while the entire implementation is carried forward. The report stresses on the severity of each risk and discuss out all the possible ways to stay protected from them.

Tribal ICT: In brief

Tribal is a big name in providing comprehensive range of services and solutions for improving the delivery of learning programs. The provide technology products and services to the education, learning and training markets. ICT is one of the numerous solutions and services the company provides. They have been providing solutions to countries in UK and many institutions around Australasia (Tribal Group n.d.).

Estimated time to install Tribal in CPIT

Component Estimation Model which is a sub model of the Bayesian Belief Network Model would help in computing the time considering the variables that comes in between. In this case the strategic decisions have already been taken and the institution is ready to implement the ICT. Considering the following elements as required by Component Estimation Model it is estimated that the installation of the entire project would take at least 14 days with people working for 8 hours a day. The elements are: (Springer 2011)

• Software Size: Solution is networked, government has access to it (anyone who is authorised can have access to it),
• Organization Maturity: More than 100 years in the Education Industry
• People Experience: Highly qualified and reputed staff members, backed by excellent learning tools and methods.
• AV# People:1000 staff, tutors and government employees, 5000+ students

As there is no constraint to the budget and only the thing which is important is the time to be taken. However the people having the management of the technology would be required to undergo a training of at least 6 months with hands on practical experience. Further a carefully planned and built up will make the implementation of ICT possible within a short time that could vary between a year and two.

Risks associated with ICT installation and implementation

The potential risks which are associated with installation of ICT installation include security, safety, health, and financial stability. It also includes the risks for loss of information and valuable equipment which could even get damaged and stolen. There is also a possibility of concerns regarding security where unauthorized people may gain access to sensitive information. Therefore it is very important to address all the possible risks associated with ICT and take the right precautions and technical advice. The risks could be listed as follows: (ICT Champions 2009)

• Increased Resourcing: There is every possibility for increase in resourcing while implementation of ICT is done. This could be a problem as it would affect the purchasing, resource allocation, and allocation of training as well as technical support. This is seen as a risk as the organization is large which is why they would need to address the issue and construct a plan to counter the increase in resources. A possible solution could be addressing the issues of networking problems as well as technical maintenance for building a stronger framework for staff support.
• The Technology: There are both hardware and software risks associated with the ICT being implemented. It might just happen that the hardware or the software may fail to meet all the organization’s operation needs e.g. new network, finance packages, etc. Coming to the equipment that is installed it might so happen that it becomes unreliable, old or obsolete equipment. Thus a careful analysis while the implementation is in process needs to be carried out to assess if all the needs are being taken care of. Further educating the concerned individuals by taking the right technical support for the technology is also important.
• Security of Assets: There is a high risk for unauthorized access to both the equipment installed as well as the data stored within. The possible risks in this respect could be loss or damage for example network failures, natural disasters, unauthorized access both through the computer or the internet, etc. The possible precautions which should be done by the organization would include having an inventory of all the ICT equipment, securing as well as insuring the PCs or the laptops connected, etc.
• Procedures and policies: It is possible that the computer equipment and system installed could be abused by the staff or the other users. Also it could be such that the system is not able to recover from a disaster like loss of data. The measures which need to be taken are having the right procedures and policies in place. However, not only that would be helpful the CPIT would need it to be enforced and reviewed on a regular basis.
• Exit of a Key Personnel: It is one of those issues which might come in any organization be it large or small. In case if the expert who is responsible to update and administer the entire system of ICT leaves suddenly it becomes for others to manage. The ways to take precautions against this possible risk would be clearly defining in writing all the IT roles within the organization. Moreover documenting of important information like passwords and keeping them safe is also important. The third important thing to do would be having a designated backup for key IT as well other associated roles  (ICT Knowledgebase n.d.).

Conclusion

While installing and implementing Tribal at CPIT it is for sure that it would enhance the way information is available and used within the entire college it is very important to implement in a planned manner and address the risks concerning it. For example there would be a change and facilitate the way students would have access to check their enrolment.

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