Summarization of the Interview Regarding Conversation with Company Representative

From the interview with the company representative, it has been analyzed that the employees and the management of Houston Methodist Company are trying to see the change as the positive process as the entire company works as a team while implementing any new change or technological advancements in the company. It is highly essential for them as they feel it is highly important to keep ourselves updated and it helps ease organizational transitions. Change management is viewed as the organizational capability and individual competency for the different employees.

At Houston Methodist, the main aspect which is being followed is that the management tries to keep a keen eye on the competitors through which they understand their loopholes easily. Moreover, the company prefers to keep themselves updated with the latest trends and therefore, it helps them in implementing the different kinds of changes may be technological or operational in a systematic manner. The company mainly follows the Kurt Lewin’s Three Step Model which included the three major steps which are as follows:

• Unfreezing
• Changing
• Refreezing

With the help of the respective model, the firm understands the need for change and then inform the employees and make the change as per their convenience as they the major asset of the company. Lastly, after the change is being initiated, the new change is then refreezing. The employees and the entire management of the company react in a positive manner to the different changes which are being done as they are well-informed in advance and they have the right to share their ideas if they feel that there are problems in the change which are being implemented. The changes which are being implemented at the company are being measured with the help of the number of employees who are working for almost three to four years in the company and they are quite happy whenever they are interviewed or surveyed regarding their management or other higher authorities. In fact the level of productivity of the company has been increasing in the last few years as well.

Bibliography

Cameron, E., & Green, M. (2019). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers.

Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin’s change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3), 123-127.