Reflection report
This reflective report has developed my understanding of negotiation. I am interested in the marketing area of business. Because I have done my PG in the marketing field. WBL placement is aligned with my interests because it is related to the marketing field. This placement has improved my personal and professional skills. From the WBL placement, I have developed negotiation skills. This skill is associated with qualities that permit parties to reach a compromise. I have enhanced my different abilities such as communication, persuasion, planning, cooperating as well as, strategizing. For example, when I will work in an organization, I would like to organize the whole delivery procedure in the stockroom, planning as well as, assigning responsibilities to ensure we have adequate space in the stockroom before the next delivery. Hence, it will not influence the working of the shop floor and stockroom along with, sales of the store. This skill will also apply to be me to assist the store in declining the loss by making sure all stock is addressed and consider major phases against theft.
Throughout the development of negotiation skills, I would like to drive the productivity within the stockroom by higher communication with the team regularly that supports creating priorities and goals of the stores (Kennedy, 2017). It will also make responsible for me at the workplace. It is identified that communication is significant for providing the chances to workforces and understand their concern. As a result, I would work on those concerns and supports them to do their better job.
From WBL placement, I have learned that a competitive negotiation style permits the model of “I win, you lose”. It is identified that competitive negotiators are tending to perform whatever it takes to arrive at their anticipated agreement even while it comes at the cost of another individual and entity (Khadhraoui, et. al., 2017). I have increased my knowledge that negotiators are result-oriented as well as, emphasized for attaining short-term goals promptly. Their want for success motivates them, though the procedure of negotiation could blind them for potentially harmful effects. From WBL placement, I have learned that collaborative negotiators emphasize on ensuring all parties have their requirements achieved in an agreement. It is pointed out that negotiators value establishing, strengthening and developing relationships without compromising their best interests of the firm (Xu, 2019). This learning experience would be applied by me in future in order to make negotiation.
During WBL placement, I have learned that a compromising negotiation style is significant in the situation in which, the opposite party is trustworthy and agreement is under constricted deadline. But it would cause the firm to lose out on innovative solutions and collaborative partnerships. It was taught to me that an avoiding negotiation style follows an “I lose, you lose” model. Furthermore, an individual who identifies with this style does not dislike the conflict as well as, tends to talk in vague terms regarding the concern at hand as compared to the issue itself (Schmid and Schoop, 2019). I have learned that when an agreement is completed as well as, avoiding negotiators does not like the results then they can make efforts for taking revenge on the opposite party. It could happen before the party even they know that they were unhappy with the agreement (Xu, 2019).
From WBL placement, I have learned that an accommodating negotiation style follows I lose, you win model that does not seem to be in the key interest of negotiator. It is identified that accommodating negotiators are direct contradictory related to competitive negotiators (Moore, 2017). In the future, I would like to emphasize preserving associations and developing a friendly rapport by sacrificing some of the interests of the nation in the context of the opposite party’s interest. This learning experience would be effective in terms of improving my personal and professional skills.
During working in an organization, I did well in compromising and competitive situations. I had a focus on winning as compared to arriving at a mutually beneficial agreement with the other party. I also ensured for blending style with a bit of collaboration and accommodation. I have invited a partner for making balance the natural competitive line. This learning experience would be significant for improving my personal and professional skills.
Lack of time is a major challenge for me in making negotiations at the workplace. It is identified that I should never be in a hurry. I need time for convincing others and never be in a rush in terms of buying things and close a deal. It is addressed that I should assess things cautiously and then focus on conclusions (Khan and Baldini, 2019).
Lack of confidence is another threat for me in making negotiations at the workplace. It is addressed that I should not forget to create eye contact with an individual sitting on the other side of the table. It could be considered as a serious concern but it does not mean that I will start to avoid greeting the other individuals. I was straightforward and crisp in my communication as well as, I take care of appearance and dressing (Padua Filho, et. al., 2019).
SWOT analysis
Throughout WBL placement, I came to know that the SWOT assessment is a significant technique for improving my research skills and my profile. However, it could be implemented with ease in the negotiation procedure. This framework could be implemented in terms of arriving at a win-win agreement for both parties through promptly implementing these factors at the workplace (Johnson, et. al., 2017).
| StrengthsFlexible and adaptableLogical thinkingOrganized and determinedTeamworking | WeaknessesLack of confidenceLack of time managementPublic speakingComplexity to solve the unexpected outcome |
| OpportunitiesGood expense controlGood communication with all respondents in the project | ThreatsExpiration of time limitReduced product quality |
From the above framework, it can be stated that I will focus on managing time and confidence in the next 6 months. In this way, I would priories tasks because is significant for dealing with the complex tasks at the top. I would also focus on declining distraction because it is the easiest and significant time management approach. I would also focus on developing a clear vision and value for significant time management. I would also act in favorable modes and taking action despite telling myself like I can’t be positive, I will put my energy into actions.
From the above interpretation, it can be concluded that selected WBL placement would influence the future career direction. It has developed my understanding of negotiation skills, research skills, and personal skills. From WBL placement, I have enhanced my understanding regarding the SWOT framework that aids me to identify my gaps. I would make improvements in my gaps by using significant strategies.
References
Johnson, E., Gratch, J. and DeVault, D., 2017, May. Towards An Autonomous Agent that Provides Automated Feedback on Students’ Negotiation Skills. In Proceedings of the 16th Conference on Autonomous Agents and MultiAgent Systems (pp. 410-418).
Kennedy, G., 2017. Strategic negotiation. Routledge.
Khadhraoui, M., Plaisentm, M., Bernard, P. and Lakhal, L., 2017. The impact of marketing skills and negotiation skills of universities technology transfer office on technology transfer success. Journal of Marketing and Management, 8(2), pp.38-46.
Khan, M.A., and Baldini, G.M., 2019. Global Business Negotiation Intelligence: The Need and Importance. In the Palgrave Handbook of Cross-Cultural Business Negotiation (pp. 3-16). Palgrave Macmillan, Cham.
Moore, N., 2017. Agents stand out on negotiation skills. REIQ Journal, (Apr 2017), p.20.
Padua Filho, W.C., Padua, I.C.C. and Fernandes, N.S., 2019. Negotiation: techniques, strategies, and approaches to medical professionals. International Journal of Healthcare Management, 12(1), pp.48-53.
Schmid, A. and Schoop, M., 2019, June. A Framework for Gamified Electronic Negotiation Training. In International Conference on Group Decision and Negotiation (pp. 207-222). Springer, Cham.
Xu, D., 2019. Research on New Model of Business English Negotiation Talent Cultivation Based on Flipped Classroom Mode. Open Journal of Business and Management, 7(4), pp.1577-1585.
