INTRODUCTION   

Facility planning is one of the most important task for every business. The primary motive of making plans is to maintain and increase the efficiency and effectiveness. With this, the facility or business managers enhances the continuous and regular growth of the business. It involves each and every part of the business and such facilities are required to touch every portion of business in order to improve facilities (Pourvaziri and Naderi, 2014). This involves planning relating to hiring, marketing or promoting the products and company, managing risk, managing human resources, etc.  Organization which is to be taken into this report is Superfit  which is a fitness club. This club is already famous and has attain good response in south Ottawa and now has planned to open its new branch in Vanier. For this purpose, the company is looking for a perspective candidate who can be held responsible for charging all the responsibilities of opening new branch of the club at new location.

HUMAN RESOURCE PLAN

Overview of staff needed. 

While opening a new branch of SuperFit club, the organization will require different staff and employees and each one of them will have different roles and responsibilities (Ahmadi,  Pishvaee  and Jokar, 2017). Though hiring entirely new staff is not an easy task but when a business manager or facility manager will have clear understanding of defining each and every role and how all this looks into future employees will assist in reducing the hiring burden.  The different job titles which will be required in order to complete the staff of new Superfit club includes the following:

• Sales manager: Every club, small or big, now a day offers a membership for which it is very important job position where the SuperFit club will need one sales manager who will be responsible for bringing new customers to the club and helps in increasing the earnings and revenue for the business.
• Operation manager: A club will require one operation manager who will be responsible for looking after overall staff members, ensure smooth and proper maintenance of the facility and can handle any kind of diplomatic issues and problems (Ulutas and Islier, 2015).

• Fitness instructors: As the club is planning to serve approximate 500 customers at once, the minimum candidate required for giving fitness advices and suggestions will be around 5 to 8. Such instructors are really very important in present fitness clubs because they are able to guide the customers regarding their fitness plans, diet plans, kinds of exercises which they are required to do, etc. They are one of the important people, as good fitness teachers are be very helpful in growth of the business while bad teachers can adversely affect the business.
• Certified personal trainers: Every fitness club have trainers who have qualified certificates of working as personal trainer. There are many customers who wish to have personal trainers so that personal and individual attention can be given to them. This helps in building customer relationship management. There must be at least 3 to 4 personal trainers during the initial stage of the business. Later this can be increased as per the size and demand of the customers (Lin and. Et. al., 2015).
• Maintenance personnel: There must be 1 candidate who will be responsible for maintaining the facility layout of the club. They will be responsible for providing safe, secure and hygienic work out atmosphere to the customers. They keep the atmosphere clean and free from germs.
• Service technicians: There must be 1 person always available to work and have full knowledge of each and every machine which is installed in the club. This person will be responsible for looking after the breakdown of any kind of machine. They will have full knowledge about each and every machine and can fix and repair the problem as and when required (Liu, Zhang He and Jiang, 2018).
• Front desk staff: The club will have 1 front desk staff who will be responsible for making and giving appointments, scheduling timings, maintains customer relationship and provides overall pleasant atmosphere to everyone by giving them relevant information’s regarding services, timings, handling queries, etc.
• Marketing and outreach managers: The club will have 1 marketing manager who will be responsible for promoting the new branch of the club to the market by adopting different promotional tools and techniques and main motive will be to attracted more and more customers.           

3 recruitment vehicles.

The different recruitment vehicles which must be used by SuperFit  facility manager in order to hire new candidates includes the following:

• Online recruitment: This is one of the way where business will advertise its requirements of candidates on internet. This will use social networks like Face book, Instagram, you tube advertisements, etc. It is effective because more and more people are attracted towards such social networks and this is cost effective as well as can reach out to the maximum people.
• Internal recruitment: The company can further go through hiring people internally, as this will be cost effective and also already hired candidate will be well known about the operations and functions of the company.

Website advertisements: The company can advertise itself on different websites where adds are given for requirements and hiring people like jobs.com as this will be helpful in reaching out the candidates easily (Gonçalves and  Resende, 2015)

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Job description.

Job description 1

Job position      : SuperFit Club is looking for front desk manager who will act as  face of the company.

Job Title           :          Front desk manager

Roles and responsibilities  :  Ensures that front desk is clean, tidy and has all the available stationary necessary over there.

                                          Trains, supervise and supports other staff members of the club.

                                          Handles the queries and requirements of the customers.

Requirements             :     Proper work experience of 2 plus years as receptionist or similar job position.

                                           Problem solving skill.

                                          Good and smooth communication skills with fluency in English both oral and written.

Job Description 2

Job Position : Fitness trainer

Job brief : Fitness trainers will be most important people in fitness club where they will instruct, guide and train individuals in group and motivates them in exercise, cardiovascular work outs, stretching, etc.

Job roles and responsibilities : They provide demonstrations and explains how each and every exercise is to be done with less injuries and greater flexibility and fitness.

Watches customers thoroughly that they are doing exercises in correct manner.

Monitors the progress and growth of the customers and motivates them on regular basis to do more better.

Requirements : Work experience of 2 plus years as fitness trainer.

Knowledge and diverse and new work out exercise.

Experience of CPR and First aid.

Diploma in sports and fitness.

FACILITY FIT UP 

Exercise equipments and other items required in fitness club.

Exercise cycle	This is a cycle which helps in reducing leg and hands fats.
Treadmill	This a machine where people run in order to burn the body fat.
Training bench	This is one of the important platform where weight training exercise can be performed.
Dumbbell set	It is another very important fitness equipment which must be purchased from light weight to the set of heavy weight.
Kettle bell set	They are the substitute of Dumbbell as they activate different muscle profile.
Fitness ball	Different exercises which can be performed through fitness ball includes chest presses, dead bugs, etc.
Rowing machine	This machine puts emphasis on lower body portion and provides head to toe work out.  It is a low impact of cardio and supports in burning lot of calories.

List and describe other operation cost.

Accessories	Cost ($)
TowelStationaryFirst AidSecurity (Guard, CCTV camera, masks, sanitizer, etc.)	1002002503000

Total operation cost

Equipments	Cost ($)
TreadmillTraining benchDumbbell setKettle bell setFitness ballRowing machine TowelStationaryFirst AidSecurity (Guard, CCTV camera, masks, sanitizer, etc.)	15000300018000100008000100001002002503000
Total	67,550

PROFIT CENTRES.

Profit centre that can be incorporated into the facility.

One of the key facility which incorporates higher amount of revenue to the business is enhancing and growing demand of cardio exercises (Hungerlaender, 2014). Customers in present world prefers to do non machinery exercise. These exercises are good and is preferred by almost all age group people. Some of cardio exercise includes burpees, jump rope, jumping jacks, squat, kickboxing, dancing, running the stairs, etc. This is believed to attract more and more customers because it enhances the strength of muscles and heart. Moreover, it keeps in control the blood pressure and sugar level of the body so middle age people are keen on spending more time on cardio work out rather than machinery workouts. This further minimizes the risk of asthma and chronic pains. Therefore, this is one of the most important profit centre and people of age group between 20 to 50 are highly preferable. As this includes large set of customers, more profits and revenues will be generated from cardio work out sessions. So this must be given special focus.

3 month marketing grid.    

Marketing of product is very important in each and every stage of the business. Due to increasing competition in the market, it becomes really necessary to put more focus on promoting the product so that SuperFit can generate adequate revenues from the cardio exercise. The following is the 3 month plan:

• Gather ideas: SuperFit club will focus on gathering different ideas which will help them in promoting the cardio exercises. This is very important as it lays the foundation or makes plans for future of the company (Anjos and Vieira, 2017).
• Internal and external environmental analyses: In this, when company applies internal analyses like SWOT, then this helps in knowing strength, weaknesses, opportunities and threats for the company. This helps in making prior plans to deal with threats and overcoming weak areas. For doing external analyses, SuperFit will apply PESTLE analyses as well as industry analyses through  Porter’s five generic points.
• Pricing strategies: In initial stages of business, the club will focus on keeping prices low for customers by providing them with annual subscription at half price who will take plan of first three months. In later months, if company fails to attract the expected customers then, it will go for giving free weekend trials, half price annual subscriptions, etc. types of promotional methods which will promote cardio exercise.
• Targeting customers: It will focus on targeting not only people of age between 20 to 50 but those people also who are having severe diseases of heart, blood pressure, sugar, etc. For this, they will going to organize special counseling sessions for first three months.   

HEALTH AND SAFETY

Emergency plan.

SuperFit club is already prepared and have emergency plan as well. It looks towards the safety and health security of all its customers and staff members as well. For this purpose, it has different strategies and equipments installed like fire alarm and fire extinguisher box in case of any kind of short circuit. Medical insurances of staff members and customers who are involved in cardio exercise, telephone and intercom facilities in case of emergencies, first aid kit for employees and customers. Due to COVID 19, the SuperFit is proper sanitized after every work out session, shoes are given to the customers from the club only and they are required to entered only when they are in club shoe. The normal shoes and other equipments of customers and staff members are kept in lockers. Proper temperature check ups and hand sanitization of employees and customers are done after every 2 to 3 hour. Each and every machine and floor is cleaned after every 1 to 2 hour with cleaning solution in order to remove germs. Furthermore, the proper installation of CCTV cameras helps in knowing that no illegal practice is happening inside the club (Hosseini-Nasab and. Et. al.,2018).

REFERENCE

Hosseini-Nasab and. Et. al.,(2018). Classification of facility layout problems: a review study. The International Journal of Advanced Manufacturing Technology. 94(1-4). 957-977.

Anjos, M. F., and Vieira, M. V. (2017). Mathematical optimization approaches for facility layout problems: The state-of-the-art and future research directions. European Journal of Operational Research. 261(1). 1-16.

Hungerlaender, P. (2014). Single-row equidistant facility layout as a special case of single-row

Gonçalves, J. F., and  Resende, M. G. (2015). A biased random-key genetic algorithm for the unequal area facility layout problem. European Journal of Operational Research. 246(1). 86-107.facility layout. International Journal of Production Research. 52(5). 1257-1268.

Lin and. Et. al., (2015). Integrating systematic layout planning with fuzzy constraint theory to design and optimize the facility layout for operating theatre in hospitals. Journal of Intelligent Manufacturing. 26(1). 87-95.

Ahmadi, A., Pishvaee, M. S., and Jokar, M. R. A. (2017). A survey on multi-floor facility layout problems. Computers & Industrial Engineering. 107. 158-170.

Pourvaziri, H., and Naderi, B. (2014). A hybrid multi-population genetic algorithm for the dynamic facility layout problem. Applied Soft Computing. 24. 457-469.

Ulutas, B., and Islier, A. A. (2015). Dynamic facility layout problem in footwear industry. Journal of manufacturing systems, 36, 55-61.

Liu, J., Zhang, H., He, K., and Jiang, S. (2018). Multi-objective particle swarm optimization algorithm based on objective space division for the unequal-area facility layout problem. Expert Systems with Applications. 102. 179-192.

Paes, F. G., Pessoa, A. A., and Vidal, T. (2017). A hybrid genetic algorithm with decomposition phases for the unequal area facility layout problem. European Journal of Operational Research. 256(3). 742-756.