HR management assignment report writing on: Cultural competence in organization

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Executive Summary

This report has been designed in order to know about the four levels of cultural competence in detail. In simple words, cultural competence may be explained simply as developmental process which changes over the time. In general there are four levels of cultural competence such as Open Attitudes, Self and other Awareness, Cultural Knowledge and Cross cultural skills. It can be seen that based on the experience, open attitude maintenance concerning the accomplishment of competence of cross culture on the daily basis may be complex indeed and offer specific circumstances and facts. Open and receptive attitude formed on willingness and curiosity to carry constant learning is the basis for creating cultural competence. It is important to know about own culture and other culture. As the student of the university at Australia one should be able to understand basic similarities and differences among one’s and other culture. The third level of cultural competence is cultural knowledge which includes what to do to know about the culture and what resources must be needed in order to search the knowledge that is needed. The fourth level of the cultural competence is cross cultural skills which includes how to develop the behavior which maximize cross cultural effectiveness.  It can be analyzed that, as the student at the Australia University how to refine the skills and develop the level of cultural competence and adaptability. Cultural Competence

It can be seen that the cultural competence signifies the capability to interact efficiently with individuals of various cultures. In general, cultural competence involves four components such as open attitude, cultural knowledge, Self Awareness and other awareness and cross cultural skills. It is considered as the group of attitudes, policies and behavior which combined together as the structure between professionals and enables the system to coordinate efficiently in situations of cross culture. Cultural competence can also be related with the diversity and form the organizational perspective. The diversity concentrates on culture of the organization, power intersection, communication and structure (Wurtz, 2005).

The above mentioned is the process of the cultural competence.Open Attitude

It is very clear that the attitude component is to normalize the difference among training which enhances cultural bias awareness and training which help individuals in examining of own values and beliefs about the differences of the culture. It has been viewed that based on the experience, open attitude maintenance can be an entire more complex to achieve under fire offer the daily pressures which one have to face in the actual world as confronted to meditating and reading as the portion of theoretical construct. It is very clear that the open attitude maintenance concerning the accomplishment of competence of cross culture on the routine basis may be complex indeed, offer specific circumstances and facts. It is significant to understand that individuals from various cultures have different perspectives comprising distinct paths of viewing at things, distinct paths of dressing and distinct paths of articulating personality. In general culture refers to the society or the group through which we communicate common experiences that helps in understanding of the world. It can be analyzed that the cultural openness signifies a reactive acceptance and exposure and no any kind of denial of foreign people and culture. In general, ethnocentric behavior arises from the evolutionary style of domestic competition among individuals. This kind of behavior comprises viewing of own value standards as universal. In general, Ethnocentrism not only results in ethnic conflict but also results in consumer voting and choice (Bawa & Williams, 1997). It is very clear that stereotypes and cultural generalization may stop people to create robust associations with other type of people. This feeling should not be there in order to understand other cultures. Culture orientation may associate or become familiar with the particular path of rituals, customs and beliefs. In general, each and every culture has its customs and values. Sometimes, few values and customs benefits the individuals and some make worse off. Generally, coordinate with individuals from different cultures it is sensible to spot the values. If it is possible, then adopt positive values and avert the harmful values. Another technique to become informed about stereotypes is to interact with individuals who have same culture. The people and their friends should get together to discuss how they receive the stereotypes and other people fears. The formation of intercultural competence is completely based upon the experience while one is facing with other cultures. Interaction with other cultures people face various problems that are resulted because of difference in understanding of the culture among the two individuals. Such kind of experience encourages individuals to work on knowledge and skills which can assist to put forward their perspective in audiences who belongs from different background and ethnicity (Wurtz, 2005)

 Self and Other Awareness

It can be seen that assumptions of self awareness, values and paths of creating experience in own culture. It is important to create the culture synthesis like learn and support from the culture wisdom and offering the sufficient of own culture in thoughtful ways. It is advisable to create the environment where knowledge and local culture considered as the predominant contribution. It has been analyzed that this level helps in recognizing the basic differences and similarities among self and others. It is very clear that culture changes over the time. It builds from the ancestors, generation, family and society today. This level particularly tells about what are the primary cultural orientations and how do they affect the business and how the individual differs from the mainstream culture and mainstream business culture. This level also concentrates on how the individual increase the capacity for the intercultural learning. In general, primary cultural orientation is featured by six factors such as collectivism, male and female power, individualism, accomplishment orientation, uncertainty avoidance and authority attitude. After spending the time at the Australia it has been understood that if the individual is comfortable talking about its culture and then he will become interested to hear other cultures as well. There are various ways to interact with the people of other cultures such as creation of decision to form friendship with other cultures people, read about the histories and cultures of other people, notice the differences in the style of communication and examine the biases about the individuals from various cultures. It has been analyzed that the mainstream culture comprises all admired culture, specifically circulated by the group media. Intercultural learning refereed as opening of own understanding and non reflected ideas from other perspective.  It can be analyzed that the academic culture of Australia stresses critical thinking and individuality, with the evaluation of Japanese cultural mores and values. It has been analyzed that 70% of the individuals are attracted to Australia because of its culture and encouraged for reasons of personal development. Inter cultural learning can be increased by removing the barrier to higher cultural diversity across the University, comprising those who impacted by disadvantaged groups. The evaluation of social expectations and cultural values of Japanese could develop to provide a huge foundation to help staff and institutions for better understanding of the Japanese students and their needs in the cultural context of Australia for guiding teaching and research (Rosenbloom & Larsen, 2001)

In general, appreciating differences of the cross culture promotes apparent communication, forms confidence, strengthening the relationship and earns tangible outcomes in conditions of business accomplishment. Culture plays a very significant role in the life of the person. Culture regarded as the person identity. Culture considered as the group of values and principles that the individual follows. It can be analyzed that the robust cultural awareness creates it simpler to estimate and view how the differences of the culture may jeopardize the success of international business. To know about the other cultures, it becomes necessary to understand the own culture as well. Understanding of various practices and beliefs needs flexibility and respect for other point of view. Associations with individuals from various cultures help in achieving of significant goals.

Cultural Knowledge

The research of social science signifies that beliefs and attitudes about the equality might be inapplicable and unaware with the individual behavior. According to many researchers, knowledge is the significant component of cultural competence. The cultural knowledge is referred as the second stage that may be gained through numerous ways. Meaningful type of contact with individuals from various ethnic groups which can increase knowledge about behavior and belief and increase problem understanding as individuals face (Moon & Woollims, 2001)It has been observed that the ground awareness is the solid base of cultural knowledge. To educate students about the world areas and culture, the students should look at the learning of cross cultural like educators of cross cultural, anthropologists and those who learn arts, geography, history and humanities. It has been analyzed that recognizing of another culture is complicated. It is very clear that, if various cultures are examined and taught properly then students may gain insights and knowledge, not just only about another cultures, but also their own culture. In general, it has been observed that examination of commonalties and human differences make the students with knowledge, perception and skills which are required to live in the multicultural world and community. It is observed that within various cultures, diversity might be impacted by factors like class, religion and class. Being the university student at Australia, it has been observed that to know about all cultures it is necessary to understand actions and values of other individuals and side by side their own. In general, information is explained as messages flow, and knowledge is defined as combined information and perspective in the path which creates it achievable. In general, various resources must be needed in order to find the knowledge when it is needed like reusing of structured knowledge, capturing of lessons studied from the practice, identification of sources and expertise network, Integrating the economic excellence for knowledge and sharing of the knowledge from the external sources (Bernard, 2000). There are ways to build a practical knowledge base of cultural information which will serve over the long run like evaluation of basic obstacles in the culture context, considering the probability of making adapters and facades to support the difference among the group and department, three elements must be taken into consideration for creation of winning culture like organization values, mission and vision and in general components from another cultures are required to carry it back for making into balance.

Cross cultural Skills

In general, skill component normally concentrates on following cultural competence for perfection. Communication refereed as the basic tool which helps the individuals to interact in the organization. Communication comprises non verbal techniques and gestures which are formed over the time with certain exposure. It needs going out of comfort zone and offers pull and push consequence until the individual becomes comfortable in discussing the diversity. The examination of prejudices and biases, forming skills on cross culture, investigating for model and spending time with individuals who communicate the passion of cultural competence( Bernard, 2000). Being the student at the Australia University, it is necessary to integrate the teamwork for developing of cross cultural and social skills. It has been analyzed that the cross cultural skills helps in creation of the behaviors which help maximizing cross cultural effectiveness. Being the student at the university in Australia it is necessary to know how to translate awareness and knowledge into functional skills. It has been analyzed that skills must be needed in order to minimize cross cultural conflict and maximize productivity and effectiveness. It is significant that one must possess tremendously good negotiation, communication and skills of mediation comprising the listening art, if one anticipates for maximizing the effectiveness of cross culture. Furthermore, experience and the knowledge should be converted into the sufficient skills needed for the success when someone works throughout cultures. To solve misunderstandings and cross cultural conflict, community service workers needed to be committed to resolve potential conflicts and take responsibility for bridging the gaps of the culture. For e.g. In Australia, child abuse and domestic violence are treated very seriously. There are some equal rights among the wife, husband and the children. It can be seen that educating people on various cultures about laws can be considered as the complex process and people usually takes time to coordinate within the typical society.

It is necessary that one must spend time to show one’s adaptability before accepting the assignment in other country. Fundamental economics may be the basic factor to give consideration to differences of the culture in the business. The difficult matter of maintaining and understanding competitive advantage in the place of the market, culture may hinder and facilitate the process. Therefore, the likelihood for the international success enhances to the limit that cultural learning is enhanced across the organization. The examination of commonalities and individual differences will make individuals with the knowledge and the skills that are needed to enhance the openness for the cross cultural learning. There are some ways through which the individual uses cross cultural skills for enhancing the openness to cultural learning such as global exposure to form skills of cross culture, getting accustomed with the cultural baggage, analyzing the visible differences of the culture and prevent all blunders of the culture (Bawa & Williams, 1997)

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