Question:
- Executive Summary
- Introduction
Introduction of Bazaar Ceramics
- Strategic Direction and Strategic Plan
See Business Case 6 and 7
- Critical Issues and Strategic Objectives
See Business Case 7.2
- Obtain Business requirements
- What are the business requirements and business specifications?
- What are the technical specifications and requirements for the business problem?
- Confirmation of key stakeholder requirements
- Documentation of business objectives, technical requirements, and the problem
(Appendix 1)
- Research business requirements
- What are the hardware and software requirements of the business solution?
- What are the client’s business domain and model?
- Evaluate client specifications against accepted industry practices
- What are the technical specifications and requirements for the recommended solution? (Appendix 4)
- What are the interface requirements and design concepts for the users?
- What are the business solution requirements? (Appendix 2)
- What are the security solution requirements?
- What are the copyright and intellectual property relating to ICT systems development?
Research into prevailing corporate strategies, which can influence business solutions.
Resource:
- What software do I need to build a website?
https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_software_do_I_need
- What is a domain name?
https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_is_a_domain_name
- Minimum Requirements for Web Based Applications
https://www.lpcsc.k12.in.us/docs/SKYWARD%20FAMILY%20ACCESS%20Requirements.pdf
- Determine and select appropriate development methodology for a given activity
- Determine subject activity.
- What are the Criteria for selection of development methodology? (Appendix 2)
- Prepare and review a Project plan, Project Team in a Project Management Software. Outline their role and description in the development process.
- Review and evaluate traditional and non-traditional system development methodologies
- Select and document appropriate system development methodology to suit the business requirement
- Sign off project team on selected methodology (Appendix 3)
Resource:
- Waterfall vs. Agile: Which is the Right Development Methodology for Your Project?
- Better website development and deployment – a practical methodology
http://www.zdnet.com/article/better-website-development-and-deployment-a-practical-methodology/
- Website Design and Development Project Plan and Outline
GanttProject is an open-source free project scheduling and management tool. This system can generate Gantt and PERT charts, produce reports in HTML and PDF formats, and offers versatile scheduling and time management tools.
- Direct the use of the selected development methodology
- Sign off on the initial project plan to commence developmental processes (Appendix 3)
- Identify and review appropriate tasks according to the development methodology and life cycle maintenance of a live system
- Identify and review appropriate control structures according to the development methodology
- Identify and review appropriate resources to support methodology selection
- How do you monitor the application of appropriate methodology?
- How do you monitor the application of Project Management methodology and processes?
- How do you monitor the project flow and effectiveness of use of methodology against project plan?
- Analyse and evaluate the impact of the technical requirements
- Review the recommended hardware, software and network requirements its compatibility issues and investigate into the processes to be changed by the business solution on the impact of the technical requirements on the business. [Elearning Resource: Hardware Evaluation Sheet(Hardware_Eval_Template.xls)]
- Document the impact of changes.
- Hardware includes Switches, Routers, Protocols, Security Protocols, and Encryptions
- Software includes Network Operating Systems, Desktop applications
- Network includes LAN, WAN, Topologies
- Produce technical business solutions
- Recommend the technical solutions addressing the business specifications against the business requirements
- Identify the costs involved in implementing the solutions (Hardware, Software, and Network)
- Review the recommendation from a range of supplier products and recommend the best [Elearning Resource: IT supplier – Evaluation Matrix.xls]
- Describe the development platforms that provides the tools to build and deploy applications.
Resource:
- Web site cost calculator
http://www.calculatorweb.com/calculators/webcostcalc.shtml
- Test business solutions
- Testing plans for hardware and software solutions
- Identify training needs to update personnel skills
- Plan timelines and allocation of resources for business solution (Use Project Management Software, Gantt chart, PERT Chart, Linking of processes and Critical Path)
- Develop performance standards and benchmark results
- Determine costs involved to implement the recommend solution
Resource:
- How To: Benchmark Website:
https://www.keycdn.com/support/benchmark-website/
- How usable is a website?
- Pingdom Website Speed Test
https://tools.pingdom.com/
- How to Create Your Own Front-End Website Testing Plan:
- Document and validate the agreed solutions
- Sign off for feedback on the recommended solution (Appendix 5)
- Manage the feedback and incorporate changes (if required)
- Sign off for feedback on the updated recommended solution as per the feedback (Appendix 6)
- Obtain sign-off on the final business solution
Answer:
Executive Summary
Bazaar Ceramics Pvt Ltd is a producer of ceramic art and craftsmanship products in Australia. This report shows the key organized advancement of the company. Most of the part is based on information and communication technology.
Introduction
Bazaar Ceramics studio started 20 years back as a small collective craft and products maker. Now they are well known for their quality arts and crafts in Australia. The firm produces magnificent sculptures products for both an individual and merchants. People started using ceramic products and over the short span of time it spread abroad. All the process of producing products is done according to the rule of well set company objectives.
Strategic Direction and Strategic Plan
Bazaar Ceramics studio has attained a consistent growth over the latest five years. This is because of the marketing focus mainly in international ceramic art market. This has long term effect in both local and international profile. Bazaar Ceramics studio has a well planned arrangement of where it would wish to be in next coming years. They have main source of revenue from gallery sales. Direct retail sales are highest in mark-up. Mostly clients are from other states and countries which find it difficult to purchase in cumbersome. Competitors are making advances in e-commerce technology and there is confirmation that they will be left behind if they don’t showcase the web technology.
Firm is solely focusing in maintaining the highest and artistic standard and investment in marketing the products correctly. Bazaar ceramics studio is establishing strong international reputation by producing fine contemporary domestic ware and selling it via marketing and sales tool.
Bazaar ceramic studio goals are:
- To produce unique hand crafted pieces for the individual and corporate collector
- To showcase the best of Australian Ceramic Art and Design
- To provide an extensive range of well-crafted and designed domestic ware
- To showcase technical excellence in ceramic technology
Critical Issues and Strategic Objectives
- Maintaining gallery sales costs is one of the main concerns of the firm. As main revenue comes from gallery sales. Return on investment is low due to high costs of running the gallery and perpetuating the international marketing campaign. Strategic objective to overcome this concern is to find an alternative to gallery sales. [1]
- Manually processing the order forms is the difficult task to overcome as there has bulk order to process. From cost of selling product to ordering process is time consuming. Staffs often make error in transcribing information onto forms. There is also problem of redundancy due to submission of multiple forms. Strategic objective to overcome the issue is to automatically feed the information into the system so that it can be error free.
- Intermediaries between the client and remote workers create problem of double handling and managing of products. To overcome this problem of double handling there should be direct interaction or direct shipping of products to clients. This will improve the efficiency and automate production process.
- Ordering processes for customers is time consuming as it was done manually. Interstate and overseas client find it difficult to purchase in cumbersome amount. Time zone differences also make it difficult to place the orders. Strategic objective is to make all things automatic.
- Lack of IT technical staff as studio has not employed anyone to look after the digital marketing. Hiring IT professional will surely remove the problem of digital marketing.
- Inadequate sales information
- Production of unsaleable products
- Inability to capture sales information about popular products
- Strategic Objective:
- Improve feedback mechanism from customers
- Advertising processes cumbersome
- Strategic Analysis
- Any advertising brochures become quickly out of date due to uniqueness of each product
- Strategic Analysis
- Strategic Objective:
- Find alternative methods of advertising
- Advertising processes cumbersome
- Strategic Analysis
- Any advertising brochures become quickly out of date due to uniqueness of each product
- Strategic Objective:
- Find alternative methods of advertising
- Strategic Analysis
Obtain Business requirements
- What are the business objectives and business specifications?
Bazaar ceramic studio objectives are to make stunning amazing earthenware production with the best innovation for individual and corporate authorities. Their main objective is to make contribution to the Australian ethnicity. To satisfy the objective, they showcase the earthenware products in exhibitions as how the crafts are made and designed.
Business specifications are:-
- Developing the website to handle the cumbersome orders from overseas clients.
- Automating the process of taking and placing the orders.
- Direct interaction with the clients.
- Hiring IT professionals to look after the internet based tools.
- Analysing the competition levels.
- What are the technical specifications and requirements for the business problem?
Technical specification to analyse the business requirement is very crucial for the firm. Bazaar ceramics studio has the following technical specifications and requirements:-
- Marking the input and output requirements into a separate template. This will help in identifying the interactive sections of the website like feedback forms and order forms. [2]
- Listing the interface requirements and creating a feedback form for the clients to better understand what they want.
- Creating a database to store all the information of clients and shipping details.
- Creating different interfaces for both admin and clients. As both have different privileges.
Research Business requirements
Software and hardware requirements for Bazaar ceramics studio are:-
| Company Intranet | |
| Item | Specifications |
| LAN Infrastructure
|
Ethernet (100BaseT).
16 port switch |
| WAN infrastructure | ADSL connection to Internet |
| Server (1) | Intel Pentium 3Ghz, 4 GB RAM, 4 TB HDD, 10/100 Ethernet card |
| PC’s (10) | Celeron 2.4Ghz, 1 GB RAM, 1 TB HDD, 10/100 Ethernet card |
| Server software | |
| Item | Specifications |
| Operating System | MS Windows 2003 server |
| Web server | MS IIS |
| Exchange | |
| PC software | |
| Item | Specifications |
| Operating System | MS Windows XP professional |
| Web browser | MS IE 7.0 |
| MS outlook | |
| Virus checker | McAfee VirusScan |
- They need IT professionals to maintain the computing infrastructure.
- Website development according to the specification of bazaar ceramics studio.
- Policies are to be made to use the privileges of the firm.
- Transparency should be maintained between the client and remote workers.
- Standard and quality of ceramic products should be maintained.
- According to the requirements of clients, crafts and products should be designed.
Minimum requirements for web based applications are:-
- Genuine and latest operating system is preferred with a latest browser.
- Website applications can be generated through word press and by manually coding.
- Website can be accessed through mobile, PC and any other internet based device.
Copyrights and Patents should be done with the firm. By means of having copyrights, no one from other firm can copy bazaar ceramic studio logo or products. Intellectual property and copyright laws leads to develop the products in an optimum way. There can be different agreements to use one’s logo and products. They are:-
- Permit agreements
- Establishment agreements
- Specialist’s agreements
- Conveyance agreements
- Facilitating agreements
- Classification agreements
- Counsel about general terms and states of IT agreements
- Exhortation and legitimate activity concerning IT question
- Exchange by means of the Internet
Business Procedures
· Customers visiting the shop- Customer visit the shop browse for the product and then select products. Pays for the desired product. Then product is packaged and then it is given to the customer or shipped to the destination.
· Customers phoning for products – Customer contacts the shop.Telephone conversation narrows the product to one or two products .Sale is closed Payment is arranged and products are packed. Products are shipped to the customer’s destination
· Customers email or faxing orders- Customer sends communication (order). Payment is arranged Products are packed. Products are shipped to the customer’s destination
· Account customer (another retailer of the product) – Customer contacts shop. Telephone conversation narrows the product(s) to be purchased Sale is closed Goods are invoiced to customer’s account Products are packed Products are shipped to the customer’s destination.
Development methodology
Every firm have their development methodology to develop from source raw thing to a blissful meaningful product.
The waterfall display is a standout amongst the most customary and usually utilized programming advancement strategies for programming improvement. This life cycle display is regularly considered as the exemplary style of the product advancement. This model illuminates the product improvement process in a direct consecutive stream that implies that any stage in the advancement procedure starts just if the prior stage is finished. This improvement approach does not characterize the procedure to backpedal to the past stage to deal with changes in prerequisites. [3]
The model procedure is the product advancement process which enables engineers to make just the model of the answer for show its usefulness to the customers and make vital alterations previously building up the real application. The best element of this product improvement techniques is that it explains many issues which frequently happen in a conventional waterfall demonstrate.
The undersigned acknowledge they have reviewed the <Methodologies and technical solution for bazaar ceramics > Project Management Plan and agree with the approach and methodology it presents. Changes to this Project Management Plan will be coordinated with and approved by the undersigned or their designated representatives.
Selected Methodology:
| Print Name: | Waterfall model | ||
| Student Signature: | Date | ||
| Role | |||
| Print Name: | Waterfall model | ||
| Trainer Signature: | Date | ||
| Role | |||
Analyse and evaluate the impact of the technical requirements
- Web Server to maintain the website hosting. All the files are to be stored in the server.
- Server software knows what type of information is going to be retrieved. There are many server software like apache server.
- Web tools are used to develop the front end web pages form basic HTML writer to complex graphic tools.
- Database server – A database is a vital piece of a web based business site. The database is utilized to store the data about the items and administrations of the site, for example, evaluating, portrayal, picture, points of interest, and deals. What’s more, the client points of interest are likewise put away in the database like what they requested, their instalment subtle elements, shipping subtle elements, and contact data.
- Networking is the way of connecting computers to internet through different protocols like Transmission control protocol (TCP) and Internet protocol (IP) and can share information. Different TCP/IP protocols are Hyper Text Transfer Protocol Secure (HTTP), hyper text transfer protocol (HTTP) and File Transfer Protocol (FTP). File Transfer protocol is used to download files from other computer through the means of reliable connection.
- Many other things like domain names, ports, browser compatibility is also kept in mind.
Solutions testing
Benefits Of A Front-End Testing Plan
- Clarity on project’s scope
Knowing which browsers and devices are within the project’s specification will help you to focus and will reduce development time and costs. [4] - Reduced client friction
This is done by showing detailed reports of completed test plans. - Confidence in deploying the project
This comes from knowing you’ve thoroughly tested the project.
Pingdom offers financially savvy and solid uptime and execution checking for your sites. We utilize more than 70 worldwide surveying areas to test and check our clients’ locales day in and day out, throughout the entire year. With Pingdom you can screen your site’s uptime, execution, and associations for a superior end-client encounter. Your clients will express gratitude toward you. Nobody Likes a Slow Website – We fabricated this Website Speed Test to empower you to dismember the stack speed of your locales and make sense of how to make them faster. It allows you to recognize shouldn’t something be said in regards to a site page is snappy, direct, excessively tremendous, what best practices you’re not following, and so on. We have tried to make it profitable both to experts and students alike. To put it plainly, we required it to be an easy to-use instrument to help site administrators and web builds wherever redesign the execution of their sites. All tests are done with certified web programs, so the results arrange the end-customer experience definitely. We use a gathering of cases of Google’s Chrome web program to stack locales, record execution data, and so on. Tests are done from dedicated Pingdom servers.
Document and validate the agreed solutions
| proposed solution Acceptance Form | |
| Project Name |
METHODOLOGIES AND TECHNICAL SOLUTION FOR BAZAAR CERAMICS
|
| Project Sponsor | |
| Project Manager | |
| Project Description | |
| Feedback on the Proposed Solutions | ü Proposed Solution Satisfactory
ü Proposed Solution Not Satisfactory until below issues are addressed |
| Issues to be rectified |
|
| Trainer Feedback | |
| Trainer Signature | |
| Student Signature | |
| Date | |
Proposed Solution Acceptance Form upon Feedback –
| proposed solution Acceptance Form | |
| Project Name |
METHODOLOGIES AND TECHNICAL SOLUTION FOR BAZAAR CERAMICS
|
| Project Sponsor | |
| Project Manager | |
| Project Description | |
| Feedback on the Proposed Solutions | ü Proposed Solution Satisfactory upon Feedback
ü Proposed Solution Not Satisfactory until below issues are addressed |
| Issues to be rectified |
|
| Trainer Feedback | |
| Trainer Signature | |
| Student Signature | |
| Date | |
Conclusion
Bazaar Ceramics is committed to producing unique, evocative contemporary Ceramic Art of the highest technical quality. With the increase in demand of ceramic products across the nation, Bazaar ceramic studio is making some magnificent pieces of crafts that are highly in demand. But to fight the competitiveness with the other companies it has to advance its technologies and marketing skills. Website development is the way of digitally marketing of their products. So, this report specifies the complete requirement of information and communication technology to accomplish the competition level with their fellow companies.
References
[1] Christian, B (2017). What software do I need to build a website? [Online] Available at:
https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_software_do_I_need
[Accessed 30 October 2017].
[2] Jsx, (2016). What is a domain name? [Online] Available at:
https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_is_a_domain_name
[Accessed 30 October 2017].
[3]Anonymous, (2016). Minimum Requirements for Web Based Applications. [Online] Available at:https://www.lpcsc.k12.in.us/docs/SKYWARD%20FAMILY%20ACCESS%20Requirements.pdf [Accessed 30 October 2017].
[4]Howlett, L. (2014).How to Create Your Own Front-End Website Testing Plan. [Online] Available at:https://www.smashingmagazine.com/2014/11/how-to-create-your-own-front-end-website-testing-plan/ [Accessed 30 October 2017].
| The Design Process
The ceramic designers take regular trips to remote regions looking for inspiration from the natural environment, whether it is the outback or the wild coastlines. Back in the studio their sketches and photographs are worked up into designs, which complement the ceramic forms. The ceramic designers work closely with the gallery director, to ensure that not only is their work unique and contemporary, but is also responsive to the requirements of their clients. |
Customers visiting the shop
Customer enters shop
Browses for products
Select products
Pays for product
Products are packaged
Products are given to customer or shipped to the customer’s destination
Customers phoning for products
Customer contacts shop
Telephone conversation narrows the product to one or two products
Sale is closed
Payment is arranged
Products are packed
Products are shipped to the customer’s destination
Customers email or faxing orders
Customer sends communication (order)
Payment is arranged
Products are packed
Products are shipped to the customer’s destination
Account customer (another retailer of the product)
Customer contacts shop
Telephone conversation narrows the product(s) to be purchased
Sale is closed
Goods are invoiced to customer’s account
Products are packed
Products are shipped to the customer’s destination
Production demand processes
Products are manufactured and placed on display
When products are sold, the producer (worker) is notified
The producer manufactures a similar product
The replacement product is placed on display.
Raw materials inventory control
Local environment
From time to time the Manager Production reviews raw material inventory
If raw materials are low or out Manager Production orders raw materials from supplier
Remote environment
Remote workers review raw material stock inventory for their location
When raw materials are low remote workers order their required raw materials on the company’s account.
Product design
Remote or local workers design a new product
The new product is approved by the Manager Marketing and Sales
The person who designed product produces the product
The product is placed on display
Note: Designs cannot be produced by anyone other than the original designer
| Mission Statement
Bazaar Ceramics is committed to producing unique, evocative contemporary Ceramic Art of the highest technical quality. Our Goals: · To produce unique hand crafted pieces for the individual and corporate collector · To showcase the best of Australian Ceramic Art and Design · To provide an extensive range of well crafted and designed domestic ware · To showcase technical excellence in ceramic technology |
| Strategic Direction
Critical Issues Facing Bazaar Ceramics In determining our strategic direction for the next five years, the following points have been considered: · Our business has been growing steadily over the last five years. This is due in part because of our new marketing focus towards the International ceramic art market. This has had a flow on effect in terms of our overall local and international profile. · Return on investment has decreased due to the high costs of running the gallery and maintaining our international marketing campaign. · The main source of revenue continues to be from gallery sales. · Direct retail sales achieve the highest markup. · Sales to account customers are growing steadily but these are mostly interstate and overseas client who find the current arrangements for purchasing cumbersome. Many have suggested we develop a website to streamline the process. · Our competitors continue to make inroads into the World Wide Web and there is evidence that we will be left behind if we don’t embark on this marketing tool.
Current Status We are continuing to grow our reputation for unique highly sought after collectable ceramics and professionally designed domestic ware. The key to this success is maintaining the highest technical and artistic standards and investment in marketing our products correctly.
Longer Term Vision We will continue to produce fine contemporary domestic ware, however we consider it is the art market where we have the greatest potential for growth. To grow in this area it is important to establish a strong international reputation. This gives our work credibility on the national stage as well.
The marketing manager recently wrote a convincing report on the benefits of the Internet as a marketing and sales tool. We therefore intend to adopt this strategy to increase our profile nationally and internationally, reduce traditional advertising costs, streamline sales and get greater feedback from customers – both retail and wholesale. |
