Organizational Behavior Assignment help on : Change management
- Introduction
- Change Management
Change management is defined as a process/strategy implemented by organizations to move from current stage to future stage. Organizations can grow successfully if they are able to manage changes in term of culture, technologies, and human behaviors (Alan Chapman 2013). It should be managed with top down approach so that business can be sustained for longer period of time. There is an organization called Flora which has recently planned to operate on team based working structure. Previously employees at flora were working on individual basis. This change management and communication strategy will help in development of Flora. It should be communicated by the Human resource managers to all department heads and their employees. Team based working style can help in development process at Flora because it will help in getting the work done in less period of time. Employees get motivated to increase creativity and think out of the box. Flora can ensure unity for employees because fun based working environment can be developed. Transparency at communication process can be managed and resources can be utilized in efficient and effective manner. The main aim of this strategy is to meet drivers of Flora such as learning, innovation, cost, new development and etc in a planned manner. For managing change at Flora in a strategic manner training & development activities can be conducted (Mind Tools Ltd 2013).
2. Comprehensive Strategy for Effective Communication
In this paragraph a comprehensive strategy has been developed for effectively communicating a major change in company. For implementing such change management of Flora can use strategies in form of several routes of communication to prevent employees from being affected at jobs and livelihood. It can be communicated to all staffs and senior management by sending emails, letters and etc which are describing goals and mission of Flora. A simple process can be applied for finding out facts by involving department heads/senior management and additional staff. It will ensure commitment and avoid leakage of crucial information while managing changes related to team based working structure (The Inner Work Company 2009). Team based working structure will create synergy for Flora and employees can work in a systematic manner. Functional teams can be created with team Leaders and stakeholders must be informed about this process. This process can be supported with effective communication process where can be carried in a planned manner by aligning it with mission, vision and objectives of Flora. This process will help in changing behavior of employees. It will help in resolving issues and grievances of employees and management which they will be facing with each other (Bloomsbury Information Ltd 2012). Management and employees of Flora should support each other keep their organizational performance ahead of others. The strategy being used for managing change should be linked with job descriptions of employees, corporate culture, policies of organizations, and with the availability of resources. Employees should be informed in advance to avoid resistance before change is being implemented by focusing upon their priorities.
- Impending changes
Impending changes create fear among employees to manage change at Flora because employees who have been earlier individually had to share resources with team members while working in a team. Team members might get feared with usages of technologies which might create conflicts at work place for managing flow of work. It creates disruption and uncertainty among the workplace affecting morale, productivity and motivation level of employees. It creates politics among employees for each other because interpersonal relationship at workplace gets hampered. Thus as a result productivity of Flora decreases and might in result failure of change affecting employee’s morale, motivation and etc (Brefi Group Limited 2011)
2. Discussion
- Change Management Planning & Organizational Development Model
Organizational development is a wider approach which should be managed holistically at Flora. The change management planning process with organizational development model is explained below. Prosci’s change management planning process has been used within organizational development model. According to this model (ADKAR), Flora can manage changes in following manner.
A= Awareness being created for managing change
D= Desire showed by employees for participating in change process
K= Knowledge to manage the Change
A= Ability to engage required skills
R= Reinforcement for sustaining change
The three steps regarding Change management planning process within an organizational development model are explained below.
1. Preparing change
During change implementation process at Flora several functional and creative teams can be created. The leaders of the team can be explained about whole process by assigning them role and responsibilities (Prosci 2012).
Managing change
The changes can be managed by framing an effective communication and training plans. The all employees who will be working according to team based structure can be coached and trained by the team leaders to manage several changes in terms of culture, behavior, technologies and work style.
Reinforcing change
This process will help in collecting and analyzing several feedbacks of team members and their leaders after training sessions. The gaps should be analyzed which can be managed by taking corrective actions. The team leaders can motivate employees at Flora by celebrating success of their members on their good performance by rewarding and recognizing them in-front of management. The review should be analyzed timely before and after implementation of change process at Flora.
- Organizational Activities to be engaged
The Management of Flora can engage employees and its staff at team work by organizing several activities. The activities can be engaged in an effective manner by training employees/ staff in advance regarding how changes can be positively accepted for career growth of staff’s and strategic growth of an organization. Several types of training based activities such as ice breakers and communication and group discussion can be organized for engaging and encouraging the staff to enhance overall productivity of an organization. The plans, policies, rules and standards can be followed by staff so that work can be managed systematically. Organizations believe in achieving growth for future sustainability. After the activities are being completed feedback can be generated by conducting survey, taking interviews and analyzing at their job. The 360 degree feedback process will help in analyzing the team based performance of employees at Flora. This process will provide clear picture to employees regarding why change is required at Flora and how they can implement it for growing their and organizational careers. It will help in engaging, encouraging and motivating team leaders and their team members. Team based working structures have been playing very important role for creating new products and services in the society (Boudville, Inc 2011).
- Convergence Planning
Appropriate planning process will help in resolving several conflicts while implementing the change process and help in overall development of Flora. Team based working environment is found very suitable to operate when there is lack of resources and time. It can be easily can be easily handled by the sustainable Leaders who can apply change management practices that takes place in an organization by communicating in a transparent manner within work groups and cross functional teams (Cohesive Ideas, Inc 2012). The planning process helps an organization to decide what all activities need to be framed for achieving overall success by creating an edge over others. The convergence of planning is a process to unite people for overall development of an organization by communicating business related processes in a transparent manner. It helps in coaching and mentoring employees when issues are being faced at workplace. It helps in managing several phases of change from planning, launching, and catalyzing till execution for creating a sustainable business model for all the stakeholders across the globe. Organizational development is a gradual process which takes place in an organization for growing and applying changes systematically.
- Implementation of Tactics
The tactics need to be implemented by Leaders and management of an organization for grabbing opportunities before it is being noticed by competitors. At organizations people resist to change because they do not want to come out from their comfort zone for accepting challenges. The change can be implemented in a successful manner by taking decisions in a proper manner, considering its positive and negative effects, engaging people for applying the changes in terms of people and processes, consulting on a frequent basis, being flexible and firm according to situations and monitoring and evaluating the changes. It takes place with the help of cross functional teams and work groups, implementing non-verbal and verbal communication techniques, developing negotiation skills, framing an action plan, appointing change agents such as leaders and mangers and having back up plans in case there is any failure in previous action plan implemented for change. It can be carried on by challenging the current state of organization, aligning it with leadership plans, ensuring commitment from people, designing and nurturing the strategies, guiding policies, and evaluating the change in successful manner. The management of an organization needs to create a diverse talented workforce for by accessing future requirements of an organization.
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