Operations management report on: SGX – Singapore company

Executive summary:

Intend of this report is to present a critical review of a Singapore company’s operational strategy which is a listed enterprise in SGX. The operations have been reviewed so that negative points can be identified and improvements could be made in order to meet greatly competitive industry’s challenges. For that, report has been continued in several parts. First part of the paper has highlighted the operations strategy of that organization. Next portion of the report has thrown light on service delivery system of the company and then has made a comprehensive evaluation of that. Afterward, an outline has been provided with respect to enterprise’s operations management system. Therefore, this section has made a detailed analysis of this framework. After such evaluations and analysis, changes for company’s operational strategy, service delivery system and operational system have been discussed and explored at the end of the report.

Introduction:

Operations strategy refers to a process by which operations of an enterprise implements the corporate strategy of that firm and helps it building a customer-driven enterprise. It works as a mean which links short and long term operations related decision to the firm’s corporate strategy. 

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