Critiquing a research article is defined as the systematic method of accurately reviewing a research article and highlighting the research findings that comprises of the strength and weakness of the study (Fassin, 2017). The study will highlight and critique a research article that evaluates the mobile crisis program and determine the effectiveness, customer satisfaction and efficiency of mobile crisis program. Different aspect of the research article was included in the study that exhibited the benefit of using mobile crisis program and how the program was successful in benefiting the population of the patient suffering from mental illness (Scott, 2000).
The major benefits of using mobile crisis program in order to deal with the mental health services comprised of enhanced treatment access for the people who are suffering from mental illness because this program had the capability to reduce or decrease the complexity of mental health condition among the patient (Kirst et al., 2015). The major benefit or advantage of using mobile crisis program for mental health services calls was to handle the patient suffering from mental illness to reduce the criminalisation rate of going to jail in order to receive treatment that will further help the patient to reduce the feeling of being socially secluded and alone. The mobile crisis program is cost-effective in nature and thus reduce the total cost or expenditure of family burden, psychiatric hospitalization and cost of criminal justice administrator that will deliver or offer appropriate crisis intervention and professional assessment within the community setting thereby benefiting the municipality to effectively deal with the patient suffering from mental illness (Muehsam, 2019). A high rate of customer satisfaction among the mentally ill patient was, therefore considered as the major advantage within the municipality in order to deal with the psychologically ill patient (Scott, 2000).
Law enforcement is defined as the system through which the society act or function in a systematised way to enforce the law within the norm of the government and society. The law enforcement will buy in to this program as this program will enhance the benefit of the patient by monitoring and assessing them within the community setting and assisting the patient in reducing the total cost of their treatment. Two psychiatric nurses and four different police officers monitor the program within the minimum restrictive environment that will decrease the arrest rate of the psychologically ill patient as the case is monitored by the police officers themselves and they do not have to waste time gathering information from scratch (Scott, 2000). Each involved members rotate their work time and comprise of a team that consists of one psychiatric nurse and two police officers. The team members handle the psychiatric emergency and the police officers themselves determines the condition of the patient and determine which kind of psychiatric hospitalisation is required by the patient. In the research article, the effectiveness of the program was explained and evaluated that would be beneficial for the law enforcement as the program was efficient in managing the psychiatric patient to adopt the services better or to increase the success rate of the program (Scott, 2000). The effectiveness, consumer satisfaction and efficiency were evaluated by the researcher that exhibited that this program was a great success for the patient suffering from mental illness as it had reduced the rate of hospitalisation and delivered cost-effective mental emergency services, which is appropriately perceived by the police officers and the consumers.
The mobile crisis program is the program developed for serving different community members by delivering instant care and support to the patient who is suffering from mental illness (Yeager & Roberts, 2015). The psychiatric community members and the population of people who are suffering from mental illness primarily benefited from this mobile crisis program. The major benefit to the person with a mental health condition was enhanced access to different community-grounded services present within the minimum restrictive environment to elude any trauma-related issue among the patient present within the psychiatric hospitals. The psychiatric hospitals charge huge amount of money for treating the patient who are suffering from mental illness hence, using mobile crisis program will reduce the total cost of patient care by reducing the total cost of hospitalization and management of the patient present in the psychiatric emergency (Kalb et al., 2019). The continuous presence of officers for effectively managing the situation is not required in case of mobile crisis program; hence, the team of police officers are also benefited from this program. The team available in mobile crisis program provides radio consultation or telephone to the respective police officer involved in the psychiatric management team under mobile crisis program in order to manage any emergency when the officers are not available on the site of service. Hence, it is the psychiatric patient population who are highly benefited from this mobile crisis program with the effective community-based services (Scott, 2000).
The most crucial benefit of this program is that it assists the psychiatric patient in reducing the rate of hospitalisation and enhance the benefit of community-associated services that will help the patient to take care of their health with proper care and support in the least restrictive surrounding. The reduced cost of care or cost-effectiveness is another significant benefit of using mobile crisis program (Scott, 2000). The rate of violence due to the bad mental health condition of the patient was reduced with minimum police arrest as the police officers could easily manage violence-related situations. Mobile crisis program evaluates the condition of the patient and after evaluation determines if the patient requires hospitalisation or not, if the patient does not require hospitalisation the team members of the program provides on-site counselling and take care of the patient, therefore, reducing the overall hospitalisation rate (Barkil, Vora & Ranz, 2016).
The essay
concludes by highlighting the concept of mobile crisis program and how this
program is beneficial for the patient dealing with mental illness. The reason for
the success of this program was also emphasized that included the psychiatric
population and the police officers involved in such treatment, who are majorly
benefited from mobile crisis program. The benefits or advantages of the program
was explained in detail that would help the patient suffering from mental
illness to take proper care and reduce the rate of hospitalisation.
References
Barkil-Oteo, A., Vora, R., & Ranz, J. (2016). Public Psychiatry. In International Medical Graduate Physicians (pp. 219-234). Springer, Cham.
Fassin, D. (2017). The endurance of critique. Anthropological Theory, 17(1), 4-29.
Kalb, L. G., Stapp, E. K., Ballard, E. D., Holingue, C., Keefer, A., & Riley, A. (2019). Trends in psychiatric emergency department visits among youth and young adults in the US. Pediatrics, 143(4), e20182192.
Kirst, M., Francombe Pridham, K., Narrandes, R., Matheson, F., Young, L., Niedra, K., & Stergiopoulos, V. (2015). Examining implementation of mobile, police-mental health crisis intervention teams in a large urban center. Journal of mental health, 24(6), 369-374.
Muehsam, J. P. (2019). Association between clinical observations and a mobile crisis team’s level of care recommendations. Community mental health journal, 55(3), 394-400.
Scott, R. L. (2000). Evaluation of a mobile crisis program: effectiveness, efficiency, and consumer satisfaction. Psychiatric Services, 51(9), 1153-1156.
Yeager, K., & Roberts, A. (Eds.). (2015). Crisis intervention handbook: Assessment, treatment, and research. Oxford University Press.
