IT Management Assignment Help Online: E-Commerce and International trade of Amazon.com – Customization
Q?? Write a short description to the president of Amazon.com for better suggestions and improvements of the selected website??
Solution the paper present is:
This paper will present the short description to the president of Amazon.com for better suggestions and improvements of the selected website.
Amazon.com is the most interesting and the most exciting website for the clients. It was started by Jeff Bezos in the year 1995 and also it has become the strongest internet retailer in the whole world.
There are different unique features of e-commerce technologies such as the availability of the products everywhere and every time, the accessibility of the services 24*7 and it is convenient and suitable for everyone. It is an innovative platform for both the purchasers as well as sellers. It is easy to use and helps to provide quick delivery thus it also helps to meet the better satisfaction. Thus these features include global reach, universal standards and policies, richness, interactivity, information availability, customization, social network and technology as well as reliability. It helps to provide the commercial business transactions and cost effective convenience.
The availability of information is the important term in this website with respect to the offering of great solution. This also has opened the new ways and approaches for the businesses as well as consumers. It helps to develop and experience the best place for benefiting the businesses as well as consumers. (Grashaw, 2012)
As per the selected website i.e. Amazon.com, the company provide various features and variety in terms of high end brands and it offers high quality with more than 700 brands to the customers through their website. Thus it helps people to select the product accordingly. This way, the company meets with important sizes, brands, great products, styles and other advantages to the customers. Also this website is well-organized and strongly committed for better purpose. The company genuinely cares for its customers and offers monthly newsletters, articles as well as other related programs. It also provides the right solution for the generated inquiry. There is also the option of advanced search ability in this website. (Toptenreviews.com, 2012)
So to improve the services and data of the products to the customer, there is a need of offering better services and redesigning of products with the help of proper digital downloads. The company should try to encourage the customers with high loyalty and high value added services with proper relationships. Also there is a requirement of proper sources. The company can also focus on innovation to increase its selling and to attract more number of customers. This would be possible with the help of proper description of the products, its sizes as well as its design with proper compatibility and interactivity. Also the company could maintain the proper relationships with their customers for making them loyal reliable and attracted towards the services. So to recommend to the company, there is a requirement of meeting the needs of the customer with proper display and description of the product. The company should also try to focus on customization and should try to maintain and retain the customers which are the most important part for the company. (Kolier, 2010)
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