Introduction:
The Business travel consultant plays a crucial role for arranging the entire operational process of a travel organization (Hummel and van der Duim 2016). The purpose of this study is to shed light on the job description off a proper business travel consultant.
Discussion:
Job description and person specification for the travel consultant
Job Title: Business travel consultant
Salary: $45000 P.A
Working hours: 8 hours
Job type: Full-time
Summary: The role of business travel consultant is to manage the responsibilities and handle the travel agreements. By collecting the information regarding the destinations, the business travel consultant assures the safety of the visitors.
Responsibilities of a travel consultant
- Determining the needs and demands of the clients the business travel consultant suggests the suitable travel package to them.
- By providing the pertinent information regarding the holidays as well as travel materials the travel consultant maintains the transparency with the clients
- By organizing accommodation, transportation and tickets, travel consultant makes the tour perfect.
- Promoting different offers and services by understanding the emerging industry trends are the important job responsibilities of a business travel consultant.
- By building relationship with the clients and explore the travel destination program being done by the consultants.
Job brief
A travel agent should be enthusiastic for travelling. The person should be responsible for managing the managing the travel arrangements and promote the tourism business effectively to the clients. By enhancing the satisfaction of the clients, a business travel consultant plays a crucial role for expanding the tourism business. A business travel consultant is expected to arrange the travel VISA and others required travel materials. By managing the work permits, the consultant plays an important role for relocating its employees in new state, city or country.
Work environment
The office environment is being provided to the corporate travel agent during the normal business hours. The company bears the expanses of internet and phone. In order to deal with the high level business clients, the consultants maintains the professional demeanor through the entire working hours. It cannot be denied that the job role of a corporate travel consultant sometimes become stressful, in case of dealing last minute travel arrangements as well as problems in the corporate travel booking process.
Skills
- Excellent command of English
- Willingness and openness for working with the clients at any level.
- Outstanding skill of communication
- Full engagement and commitment
- Should have the ability for problem solving and critical thinking
Educational qualification
- Bachelor degree in any field of management
- Minimum 5 years of experience in the tourism industry
A job Advertise for business travel consultant
Job opportunity
A service provided by BUNI travel to those who have passion for improving theor career graph through the tourism industry
People who are searching for a great career break, BUNI travel has brought perfet opportunity for them. BUNI travel is a popular tourism organization that is locaated in Ireland. The company is searching for a full time business treavel consultant. There is total numbers of 3 vacancies for the position of business travel consultant. For this post we are searching for those candidates who have at least the travel administration or management associated degree. With the good communication or interaction abilities, we are searching the candidates, whico are passionate owards the tourism sector. Openesss and ability for appriciating others are the important qualities we are searching in the consultant. The candidates who have the abilities for making an effcetive traveel agrrangements and understading the needs and demands of the clients are preferred fotr this job position. Therefore, the candidates who are still searching for a better job option and believe that they have the ability for fulfilling the job responsibilioties and can match with the below qualification criteria kindly send your CV to us.
Qualification for the post
Bachalor degree in any stream of management
Required skills
- Good communicatiuon ability
- Openess and appriciating abilioty
- Situation haandlimng aboility
- Good knowledge about the tourism destinations
Interest candidates can send their CV in the below Email address
George Thomas
HR of BUNI travels
Contact: 089-758553
Last date of submission: 10th March, 2019
Recruitment strategy
In order to get the appropriate candidate for the proper process of recruitment will be followed BUNI travel. In case of BUNI travel, the recruitment process will be done in 3 rounds. After completion of collecting the application from the candidates, the resume of individual will be observed by the HR.
First round
From all the application the selection team will select the 30 resume, who will get the call for 1st round interview. In the first round interview, the selection team will verify the information provided by the candidates. During the interview process, the candidates will be asked few questions regarding the tourism sectors and the responsibility of the particular job role. During this process, the selection team will be able to understand the communication as well as educational abilities of the candidates. During the interview process, the situational handling abilities of the candidates will be observed. By creating a situation when the candidates will be asked for convincing the clients for purchasing the particular travel package, the selection team will get to know about the convincing skills of the candidates.
Second round
After the first round of interview, 10 candidates will be selected among 30. In this interview round, the finance team and assistant manager will be involved in the selection process. As the role of a business travel consultant is to offer the travel package as per the needs and budget of the clients, in this case, arranging different range of travel package by maintaining the profitability rate is another important responsibility of the business travel consultant. In that case, the candidates will be asked for giving their opinion for making an arrangement for low budget tours. During this process, the selection team will be able to understand the situation handling abilities of thee candidate. Based on this interview round, the selection team will be able to understand, which candidates are appropriate to fulfill the job responsibilities.
Third round
It is the final round of the recruitment process. In this interview round the salaries and others company policies will be discussed with the candidates who will be selected from the previous interview session. In this final interview round, the HR manager will describe the employment policies as well as provisional period, job timing, leave policies and others required regulations. Joining date of the candidates are being send through the email.
Three month staff development plan
In the three months of staff development plan, the five steps of the development plan will be followed by BUNI travel. In step one, self-assessment of individuals will be done, so that they will be able to understand their weakness and strengths. In the second step, highlighting the goals and objectives of the organization, the individuals’ skill development process will be started through introducing an effective training program. In the third stage, needs of the organization will be assessed. In the fourth stage, development opportunities will be explored. In the fifth and final step, progress record of the individuals will be maintained so that the improvement record and be maintained.
First month development plan
Duration: 1 month
Venue: At office conference room
Numbers of days in every week: 4 days
Objectives: Self-assessment for understanding abilities of individuals
In the first month of development first two steps of the recruitment process will be followed by BUNI travel. In the first month, four days in every week, employees will be involved in the training process.
Second month development plan
Duration: 1 month
Venue: At office conference room
Numbers of days in every week: 4 days
Objective: Organizational needs will be clarified to the individuals
In the second month of development plan, emerging situation and competitiveness of the company in the current tourism sector will be clarified to the participants. Highlighting both the problems and opportunities of the organization, individuals will be asked for providing their opinion regarding the organizational development. With this initiatives interaction among individuals will be increased. This can help to develop strong organizational culture.
Third month development plan
Duration: 1 month
Venue: At office conference room
Numbers of days in every week: 4 days
Objective: Progress of individuals will be observed.
In the last month of staff development, they will be involved in real tasks and their abilities will be observed by the trainer. Based on the performance of individuals reward and compensations will be provided to the participants so that they can be motivated towards achieving the goals. In this process, not only the skill of individuals will be increased, but also it can help individuals to understand their responsibilities in proper manner.
Conclusion
In
this study it can be concluded that in order to select a proper business travel
consultant, it is important for BUNI travel to introduce the recruitment
process in proper manner. It can be assumed that if the company will follow the
staff development process in proper manner it will be easier for BUNI travel to
achieve its business goals.
Reference list and bibliography
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