HR Management help on: Organization Strategic plans of Zenith Hotel??
Task 1
Analyze the organization strategic plans and write a list of possible organization development needs???Analysis of the Organization Strategic plans
The Group of the hotel has decided to concentrate on increasing its reputation for the service quality and enhancing the overall hotel experience for the users.
The Group of the hotel has decided to implement design strategies to make sure consistency of experience throughout the chain of hotel (Leek & Smith, 1989)
The Group of hotel strengthens the base of the customer through the development of the loyalty and customer retention strategies.
The Group of hotel has decided to implement the plan of directing marketing to update their approach of the marketing.
List of possible Organizational Needs The market of the employment is recently greatly competitive and the Group of the hotel was experiencing first time difficulty in order to attract the quality of the staff
as they needed.
The new idea has emphasis on events and conferences will also define a requirement for the enhancement of the sets of special skills and a change in the culture of the hotel Group regarding the more identity of the corporate while maintaining the ethos of personalized services.
It has been analyzed that the practices of the management distinct from property to property and the HR has identified the need to standardize the practices of the staffing (Sparrow &Cooper, 1998)
It has been viewed that the Group of hotel has experienced quick growth accompanied by the concentration on the better improvement.Consult with relevant groups and individuals to determine the organization culture and readiness for the organization development.
It has been analyzed that the there is a need to shift in the culture of the Hotel Group towards a more corporate identity while maintaining the ethos of personalized service.
It has been analyzed that the staff of the more established properties are reluctant to change.
Collect and analyze the data from the areas of the business that require support or realignment/ change
It has been analyzed that the area of the human resource has identified the need to standardize the practices of the staffing.
Task 2
Objectives of the developmental plan
To attract the quality of the staff
To achieve the sets of specialist skills
To standardize the practices of the staffing
To make the employees of the established properties to accept the change
People responsible for key activities
The Manager of the human resource, assistant and the team of the development would be responsible for the managing of the key activities.
Change Management Technique
It is advisable for the Zenith Group Hotel to adopt the strategic planning which is referred as the scenario planning. This change management method is dependant on the kind of the organization, leadership, culture and the complexity of the organization.
Develop a communication strategy to support the organization plan.
It is advisable for the organization to adopt he internal communication strategy because it motivates a feeling of identification and classification on the members of the staff with the mission, objectives and policies of the company that may result in creation of a difference (Lincoln & Miller, 1979)
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