HR management help on: Job interview of an Mba Student

HR management help on: Job interview of an Mba Student

1. Introduction clearly outlines the purpose of the meeting and what was to be achieved.Ans1. The situation which is talked about in this assignment is a Job Interview of a MBA student for the position of Academic Coordinator. The panel consisted of 4 people including the interviewee. The purpose of the job interview was to hire an academic coordinator who will be responsible of getting the work done from its team members. Some of the other responsibilities attached along the job profile are to handle queries, allocate work as per the skills of the expert, hiring people or widening the team to complete the task, meet the requirements of the client, and deliver work before the deadline. The goals which were to be achieved by the employer were to recruit a self motivated & hardworking people so as to accomplish the pre – decided goals with the best of knowledge.

2. Clear explanation with good examples relating to:Þ    Paralanguage: Paralanguage refers to a type of non verbal communication which used to modify & convey different types of meaning. Paralanguage includes various types of aspects such as speech, pitch, volume, etc. Paralanguage portrays an important role in human speech communication. This plays an utmost role within a job interview. For example, in a job interview the volume of pitch & speech shall be kept in mind by the interviewee. While the interview takes place, the interviewee is expected to speak little low; the pitch shall not be sharp. If the interviewee speaks loudly, it is interpreted by the interviewer that the person is rude, shroud & wants to rule others. This portrays a negative impact over the employer & the interviewee might lose the opportunity of the job (Smith, 2009).

Þ    Kinesics: Kinesics refers to the depiction of body language such as gestures, facial expressions, etc. It takes into consideration a non verbal behavior in regards to the movement of any part of the body. For example, in case of interviews Kinesics plays an important role and is used as a sign of deception by the interviewers. At the time of interview, the interviewers determine the way a person speaks so as to gather how the person speaks. The movement of body conveys many specific things & has varied interpretations for the same (Smith, 2009).

Þ    Proxemics: Proxemics refers to a sub category of kinesics, vocalics, chronemics, haptics, etc within a non verbal communication. This type of non verbal communication takes into consideration the body space as well as the posture of individual. For example, in case of job interview the proxemics used is public distance which mainly used at the time of public speaking. There are two types of phases such as closed phase & far phase i.e. a space of 12 – 25 feet or more is kept between the employer and the employee (Smith, 2009).

Þ    Chronemics: Chronemics refers to the type of non verbal communication in regards to the time factor. This aspect talks about how the employee perceives & value time and takes it as one of the powerful communication tool. For example, when a person goes for a job interview he/she shall reach the organization before time. This will showcase a positive attitude on the employer. Punctuality, speed of speech, lifestyles, willingness to wait, patience etc are some of the factors to be kept in mind (Smith, 2009).

Þ    Haptics: Haptics refers to a type of non verbal communication which relates to sense of touch. The use of sense of touch is different from one nation to another. There are various forms of haptics which differ from situation to situation. Each sense of touch has a different perception in the minds of the people. For example, while attending a job interview the sense of touch which is commonly used is a shake hand with the employer. This depicts high levels of respect & confidence amongst the interviewee (Smith, 2009).

Þ    Oculesics: Oculesics refers to the study of eye contact with respect to non verbal communication. In a job interview, role of eyes have been referred to as one of the most important parts so as to judge the willingness and interest to take up a job. Lack of eye contact in an interview showcases lack of interest and not paying attention. This type of eye contact will give the employers a hint that, he/she is not interested in the job profile (Smith, 2009).

1. Clear explanation of why active listening is an important communication tool.

Ans3. Listening has been referred to as one of the most important tool in communication. Active listening will help to have high levels of impact over the job effectiveness, obtain information & learn more. Active listening has been referred to as one of the most important tool which is practiced within the communication process. Active listening is a communication technique which requires the listener to provide feedback as to what they hear in order to confinrm what they have heard. Active listening would be referred to as a structured way of listening & responding to others. A successful communication is accomplishment where in active listening is practiced. Active listening is referred to as a ground on the basis of which fair understanding between the two parties is maintained. Some of the elements which shall be kept I mind while practicing active listening is to pay attention, show that you are listening to the other person, provide feedback in order to carry forward the discussion and respond over the situation in an appropriate manner.

1. Techniques to demonstrate active listening are identified.

Ans4. Some of the techniques to demonstrate active listening which have been identified are as follows:

Þ    Pay due attention towards the speaker: While practicing active listening the first aspect to be kept in mind is to pay due attention towards the speaker. Recognition of the non verbal communication such as use of high pitch, speaking loudly, putting aside the distracting thoughts and looking at the speaker directly shall be done.

Þ    Use of body language: Use of body language while practicing active listening shall be done. Some of the gestures such as nodding the head occasionally, smiling and using the facial expressions shall be done appropriately. The person on the other side of the table would judge the speaker by the use of non vernal communication methods (Reed & Warren, 1985).

Þ    Provide feedback to the speaker: Proper reflection of what is by way of feedback said shall be provided to the speaker. This will help to enhance the morale of the speaker & he will be in a position to discuss more with the interviewers.

Þ    Respond appropriately: Active listening shall be referred to as a model which showcases respect & fair understanding. While active listening is practiced, the speaker shall act in an honest, candid & in an open manner. Opinions shall be discussed in a respectful manner so that the other person does not get a feeling that he is being disregarded.

1. 3 Open, 3 closed and 3 probing questions are listed.

Ans5. The 3 Open, 3 closed and 3 probing questions have been listed as under. They are as follows:

Open Questions

Þ    Give me a general overview of you current responsibilities

Þ    Think of a day when you had many things to do and describe how you managed your time.

Þ    Tell me about the goal which you had set in past and how successful you are in accomplishing it.

Closed Questions

Þ    Are you comfortable working in shifts?

Þ    Are you a self starter?

Þ    Are you looking for this position?

Probing Questions

Þ    What is your biggest failure till date?

Þ    What frustrated you the most in your last job?

Þ    Tell me difficult situation in the past 5 years of which you are proud off.

1. An example of giving and receiving constructive feedback is outlined.

Ans6. The example of giving and receiving feedback has been outlined as follows. They are:

Giving feedback: Within a workplace, feedback can be given to the employees, team members who would help in order to meet the organizational goals. Feedback within the organization can be done on the basis of either competency of job or work related behavior. For example, in an organization the HR manager structures a performance based pay system. The employees & the team members would be distributed the pay on the basis of two factors such as work related behavior & job performance (Knapp, 1972).

Receiving feedback: In an organization, feedback would be received on the basis of various factors such as willing to learn, learn from the feedback allocated, listen to what the feedback givers are saying, etc. For example, feedback could be received within an organization on the basis of described behavior at the workplace. For each statement, the answers would be given in either of the three i.e. rarely, sometimes or often. This will help the person receiving the feedback as to how to improve in the near future.

1. Discussion on assertiveness in meetings is clear with the inclusion of an example.

Ans7. Assertive does not mean to be aggressive. Neither assertive communication is hostile, blaming, threatening or sarcastic in nature. Assertiveness is a different concept as compared to aggressiveness. Assertiveness refers to a type of communication where in the individuals communicate in a clear manner what they want without disrespecting the feelings of others.

An example to better understand the concept of assertiveness has been jotted down. For example, the boss is stuck in a meeting & you have been asked by your superior to represent him in another meeting (Hall & Kapp, 1992). In this context, being assertive would be professional. In such type of situations, gathering relevant information in the most effective manner as well as use it with the best of knowledge shall be accomplished. In such type of cases, the representative shall not act passively nor shall aggressive approach be opted by the same. A difficult situation shall not be framed by the representative by blaming others. Being assertive in such type of situations would be to act in a mature & confident manner. The most assertive way to tackle such situations would be to confirm the position in for your boss. Personal notes shall be gathered by the representative in order to inform the boss afterwards. At this moment, the representative shall not be upset due to the fact that he is being targeted because of the boss’s absence.

1. Three strategies with examples are given relating to negotiation situations.

Ans8. The three strategies with respect to negotiation situations have been described as follows. They are:

Þ    Thinking creatively: In many cases, logical actions shall not be the best action to negotiate. Therefore, creative thinking shall be practiced by the same. This will help to cope the situation in the best of the manner. For example, a Tyre manufacture took into consideration various creative thinking methods which would help to generate high levels of business for the same (Jarboe, 2012). The problem which was in their mind was to how to encourage the airlines to use their tyres. One of the people sitting in the panel suggested that, they shall give away the tyres. When this approach was adopted by the enterprise, huge levels of revenues were generated. This helped the tyre manufacturer to have a sustainable competitive advantage as compared to its competitors. Creative thinking is colored by perception, logical thinking always cannot be used to solve a particular problem or take up a decision.

Þ    Making choices: Negotiations is about choices. Negotiation is carried in order to choose i.e. what you want to accept or reject. The main aim of negotiations is o make a choice when a problem arises and takes up the right path to succeed further. During the negotiation process, the best decision would be to anticipate the problem by formulating a strategy to overcome them (Heinz Marketing Inc, 2009). For example, in a job interview the process of negotiation starts when there is contradiction within the salary expectation of the employee.  In such a situation, the employee needs to focus upon the reasons as to why be him eligible to get a particular salary. If the employer is satisfied with the reasons provided he/she would be happy giving them a particular salary.

Þ    Coping with criticism: While criticizing someone’s suggestion, dealing with criticism would be referred to as one of the biggest constraints. All the discussions shall be based upon firm & no nonsense factual basis so as to deal with fair and rational situations. ,

1. Key strategies that would have helped make the meeting/interview more successful are identified.

Ans9. The three strategies which would have helped to make the interview more successful have been identified as follows. They are:

Þ    Use of body language: It shall be kept in mind that, use of right type of body language by the interviewee will add as an advantage to him/her. Listening shall be practiced by the person who has come for the interview. It shall be kept in mind that, communication is a two way process and if the interviewee is talking much he/she might miss certain cues as to what is he trying to explain (Green, 2008). Willingness to do the job by taking an initiative to discuss as to how his/her skills would be beneficial to the enterprise shall be taken into consideration. Negative body language shall be avoided. Some of the signs of nervousness such as touching you mouth, slouching, crossed arms, faking a cough, etc shall not be practiced.Þ    Win their trust: Before going for the interview, the interviewer shall have some knowledge about the organization i.e. the industry it caters to & the job description offered. The interviewer shall try to communicate i.e. how he will be able to contribute towards the success of the enterprise. This strategy will help the interviewer to trust the interviewee before they will throughout (Gordon, 1977).

Þ    Earn their respect: Lastly, the interviewee shall be able to portray the employer that you are interested to know more about the organization. Listen to the answers provided by the employers. The employee shall not come with a preplanned set of questions and answers. Due time shall be spent in listening to their answers & the way they react. This will be quite beneficial to the employee and the employer as well.

 If you want HR management Assignment Help study samples to help you write professional custom essay’s and essay writing help.

Receive assured help from our talented and expert writers! Did you buy assignment and assignment writing services from our experts in a very affordable price.

To get more information, please contact us or visit www.myassignmenthelp.Com