HR Management assignment report on: Cross culture communication In work place

Q?? Write a report on Cross culture communication In work place??Solution:

Introduction

The study focuses in terms of cross culture communication to understand and review the issues in a positive and negative aspects and impacts on business environment (international import and export trade) and users.

Cross cultural communication is an important asset for the company because in an organization, there are people who possess different styles and they have different cup of coffees. Cross cultural communication has to be provided by the organization to increase its efficiency and if there will be an efficiency, the level of effectiveness will certainly occur time to time. This will increase the growth and the objectives of the company. Managers and leaders should possess communication in a precise and in a proficient way. To succeed in the life of business and to create a global environment in a work place, one should be well enough and well managed in their communication part as this is the strongest and the first level to move to the ladder of success.Cross cultural communication breaks into two important terms which are known as culture and managerial level communication. The need for the cross cultural communication is to understand the current scenario of the organization and to create the values and culture in the organization. The attitude and the behavior think of the person’s personality. The objectives of the communication along with its style, strategy of the message are the only realistic and the achievable goals in the organization. The training associated with cross cultural communication should be broad and very high in terms of achievements competition and also in terms of globalization. The training of cross cultural communication provides a brief overview and a great feedback to describe the professional activity, to develop the knowledge as well as awareness among the employee and clients.

Definition

This section defines the major concept of cross cultural communication and also focuses on the issues associated with cross cultural communication (Moravcsik, 1998).

In multi cultural organizations, there is a lot of difference related with culture and there are issues as well as concerns associated with cross cultural communication. There is negativity and disadvantages which creates by different thinking, different perception, different feeling, different challenges, different expectations and different levels of performance.To achieve the desired goal in the organization from the perspective view point, there is a requirement to understand the team members in the team at the end of the program which creates a motivation factor and this also increases the level of success and creates the step of the ladder to reach the success and the point of destination (Marcus, 2003).

The patterns and training for this cross cultural communication as per the past research and past analysis always proved that it has increases the knowledge and awareness in the society and in the work place. This has been a main focus in the culture and in the society.

Cross cultural issues are mostly associated with the part of diversity that is maintained in the organization. This issue is also associated with the strategic planning, major decisions and the goals of the organization which are mostly handled by the team members of the organization and by the cross cultural training processes. There are different styles associated with the communication and to establish the best possible styles, the explanation of objectives and the situation are very important. This helps in achieving the goals in a more proper manner.

The relationship of a buyer and the seller in an organization is the very must thing required to focus upon. The flow of communication should be so the people in front of you can easily understand it without failing it hard.

Cross cultural issues and conflictions are associated with the problem of cross cultures. The study helps to investigate upon the different criteria of performance, relationship and also the environment.

When the research shows about the social identity theory, the concepts of this theory leads to the identity of social parameters such as the culture, racial, ethnic, gender, age, personality, roles & responsibility, identity and so on and so forth.

Cross-cultural differences

In an organization, there are team which gets formed from different people and each and every person does not belongs to the same field, they does not possess the same character, each and every person does not have the equal experience, they does not have the same talent, they are not from the same place, position and they does not have the same culture and values followed by morals. There are people who are diversified in nature and they are diverse people. The personality traits are different, behavior of the personality is different, the situations also vary from time to time and each has different level of abilities (Orlando, 2000).Thus there is miscommunication in the group; there are conflicts which also occur in a team. These are the above mentioned cultural differences which mostly causes the misunderstanding between the team and their goals. People are unable to recognize their goals and concentrate on the work properly. The language problem, time constraint, diversity causes the main problem of the team and the word motivation also decreases soon from the team. This impacts the organization in a negative way and also this creates a lot of conflicts between the team members which is a disadvantage and this also negatively make the negative perception where motivation loses and the team also start believing that they don’t want to win and achieve their goals.

The word leadership mainly depends on each of the personal’s feelings and their thoughts. This creates an important task for the leaders to manage and to lead the most possible goals of the work associated with the work place (Hofstede, 2009).

In terms of United States, cross cultural issues are associated in the working culture in the work place. There was a research which took place two countries like Sweden and Canada and in these two different countries, two of the managers have been interviewed accordingly. The results have been observed that Canada is focusing on their culture, norms and values and to make them stable, Canada is always trying hard but on the other hand, country like Sweden, this culture is not same in the organization and they are different in each department. Canada has strong values and strong culture and they feel very comfortable in the work place and in their environment.

Today globalization has a big impact in the people’s life; the challenges and increasing globalization make the work place realizes that managing diversity in the work place is very much important. This encourages the work force work in a better environment along with high co-operation and motivation. This also plays a vital role in achieving all the challenges throughout the whole world. In terms of age, color, race, gender diversity is visible to everyone but in terms of religion, culture, values, morals and disabilities diversity is not visible to each and everyone.

Impacts

Cultural diversity occurs where there are different cultures of people that do exist; this has a positive impact as well because this creates a way to enjoyment, creativities, satisfaction and happiness in the work place.

Cultural diversity in the organization creates a new thought and new creativity occurs. This also increases the high and standard of the organization and also manages the work culture in an effective and in an efficient way (Ecoggins, 2011).

Globalization is increasing day by day and the managers who are really effective in their work in the work place should focus on meeting all the needs and wants of its employee as well as customers, they should meet the individual requirements and try to make them happy at all possible ways because this creates a positive requirement and also helps in managing the work force in a more feasible way.

One of the most important difference associated with cultural difference are the various styles of communication because some has the problems of behavioral issues, some posses issues with languages, the co-operation issues is also one of the major kind and also there is an issue related with motivation (Sandholtz, 1992).

Barriers occur due to communication and the language because there has different meaning for a word in each country and people in a team from different countries follow some problems in the work place due to this situation. The different rate of speech, different tone, high and low pitch, formal and informal talks causes issues in the work place and this creates a wrong perception in the minds of the people.

In case of Russia, Russian people are low in their expressions and facial styles, in case of Scandinavia, people from this country are low in their gestures and postures and America are low on energy and enthusiasm. These are the barriers in the work place. So different country has some characteristics and some benefits and advantages but on the same time, they lack on some criteria which are important in the job and in the work place to explain clearly to their customers and to achieve the most desired output from the organization point of view.

Cross cultural conflict defines that there is an ethical problems in the organization such as the ethical responsibilities and ethical culture in Multinational Corporation needs to be aware of so the climate and the behavior in the environment and by the people are not up to the mark and it changes accordingly (Bean, 2006).

Thus the managers should be more responsible and more dedicated towards their job to strongly focus on the organization goals and challenges. This also creates the positive perception of both the manager employee as well as the organization. Thus they can easily influence the people to achieve their task (Andre, 2004).

The big multinational companies have one major benefit that they possess great environment and strong culture to focus upon the goals and work in the environment but on the same hand, multinational companies has lot of barriers associated with communication part and language. There are lots of language differences because huge number of people and employee working there and everyone is working for the same goals and when multiple culture works together, problems and difficulties occur, misunderstanding begins and so as conflictions come in the work place.Result

This cross cultural issues should get resolved by the help of certain programs and activities in the organization where the methodology of participativeness and responsiveness so as instructiveness will begin. The training should be provided to each employee for better understanding about the knowledge and the culture of the organization, the trainee and also the trainer both should apply the same concept of understanding and influencing each other to get the proper outcome and the proper results, the benefits after the training program is likely to be so that the participants would be able to list down all the factors that are associated with the cross cultural communication, the participants would be able to such that they can demonstrate the communication and language so as expressions in a proper manner. They can deal with all the misunderstandings; they can resolve the conflicts and negotiations issues at the work place to better achieve their goals and outputs. They can be able to define the belief and culture of the organization at the end of the program and they would really be able to appreciate the learning process which has been taken place for the employees most importantly so they would be able to distinguish the important parameters where they are lacking (Orlando, 2000).

The solution and resolution to this issue can be resolved by the help of managers in the association or in the organization because if the managers are flexible and strong enough to handle all the situations in a correct way, the employee and the organization also would be able to generate more revenues and would be able to maintain the strong relationship in the company. This will also increase the organization’s flexibility and also would be able to maintain the competitive environment in the organization (Anbari , 2000).

Organization should try to maintain the greater networks which will create the high flexibility and also will be able to maintain the high growth of the organization. This strategy could help focusing on achieving the targets in the organization and to maintain the relationship in the organization from the perspective of people.

Thus this planning and training will help the organization to achieve its main goals and objectives.

Conclusion

To conclude and as per the above discussions and the study, the paper suggest, define and prove the topic about cross culture, communication and negotiation affect the overall international trade and business. This has been proved in the above sentences with the help of past research and technologies, various important examples, certain situations and on the basis of management.

Cross cultural issues are related with the organization and it is an important part for the company because in an organization, there are people who possess different styles and they have different cup of coffees. Cross cultural communication has to be provided by the organization to increase its efficiency and if there will be an efficiency, the level of effectiveness will certainly occur time to time. This will increase the growth and the objectives of the company. Managers and leaders should possess communication in a precise and in a proficient way. To succeed in the life of business and in the increased level of globalization so as competition and to create a global environment in a work place, one should be well enough, well capable and well managed in their communication part as this is the strongest and the first level to move to the ladder of success.The manager should focus directly on their goals and job and should entirely depend on the work of the organization.

In terms of United States and America, cross cultural issues are associated with the culture in the working culture in the work place. There was a research and study which took place in two countries like Sweden and Canada and in these two different countries, two of the working managers have been interviewed accordingly to successfully complete the research study. The results have been observed that Canada is focusing on their culture, norms and values and to make them stable, Canada is always trying hard but on the other hand, country like Sweden, this culture is not same in the organization and they are different in each department. Canada has strong values and strong culture and they feel very comfortable in the work place and in their environment. Canada also concentrates on providing their employee with high benefits and the meaning of values associated with the training and development sessions.

Today globalization and competition has a big impact in the people’s life; the challenges and increasing globalization make the work place realizes that managing diversity in the work place is very much important. This encourages the work force work in a better environment along with high co-operation and motivation. This also plays a vital role in achieving all the challenges throughout the whole world. In terms of age, color, race, gender diversity is visible to everyone but in terms of religion, culture, values, morals and disabilities diversity is not visible to each and everyone.

There are different types of people and different varieties of information exist in the organization so the organization should try to maintain and manage the greater networks which will create the high flexibility and strong feasibility and also will be able to maintain the high growth and strong culture as well as innovation in the organization. This strategy could help in concentrating on achieving the goals and targets in the organization and to maintain the strong bond and strong relationship in the organization from the perspective of people and from their views and objectives.

Thus the above study proved that there is some positive and some negative approach to this issue which can be easily resolved by the help of dedicated and strongly associated managers who is fully dedicated to their work, this easily can increase the effectiveness and efficiency so as the feasibility and flexibility in the organization. The communication and the level of language are so necessary in the world of business to understand the needs and to fully make the customers so as the employee satisfied.

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