HR Management assignment help essay writing help in: Training & Development plan in an organization

Q?? Write about the T&D Plan in Zenith Hotel Group??Solution

Introduction

This report has been designed for the creation of the organizational developmental plan for the Zenith Hotel Group for the attraction of the quality of the staff for the continuous improvement.  In this report possible organization needs have been identified. In this Report a series of activities have been designed in order to maximize the participation in the organization development activities like focus group discussion and brainstorming session. At last training and developmental needs have been discussed and strategies to target such needs.

Activity 1

Task 1

Analyze the organization strategic plans and write a list of possible organization development needs.

Analysis of the Organization Strategic plans

The Group of the hotel has decided to concentrate on increasing its reputation for the service quality and enhancing the overall hotel experience for the users.

The Group of the hotel has decided to implement design strategies to make sure consistency of experience throughout the chain of hotel (Leek & Smith, 1989)

The Group of hotel strengthens the base of the customer through the development of the loyalty and customer retention strategies.

The Group of hotel has decided to implement the plan of directing marketing to update their approach of the marketing.

List of possible Organizational Needs

The market of the employment is recently greatly competitive and the Group of the hotel was experiencing first time difficulty in order to attract the quality of the staff

as they needed.

The new idea has emphasis on events and conferences will also define a requirement for the enhancement of the sets of special skills and a change in the culture of the hotel Group regarding the more identity of the corporate while maintaining the ethos of personalized services.

It has been analyzed that the practices of the management distinct from property to property and the HR has identified the need to standardize the practices of the staffing (Sparrow &Cooper, 1998)

It has been viewed that the Group of hotel has experienced quick growth accompanied by the concentration on the better improvement.

 Consult with relevant groups and individuals to determine the organization culture and readiness for the organization development.

It has been analyzed that the there is a need to shift in the culture of the Hotel Group towards a more corporate identity while maintaining the ethos of personalized service.

It has been analyzed that the staff of the more established properties are reluctant to change.

Collect and analyze the data from the areas of the business that require support or realignment/ change

It has been analyzed that the area of the human resource has identified the need to standardize the practices of the staffing.

Task 2

Objectives of the developmental plan

 To attract the quality of the staff

To achieve the sets of specialist skills

To standardize the practices of the staffing

To make the employees of the established properties to accept the change

 People responsible for key activities The Manager of the human resource, assistant and the team of the development would be responsible for the managing of the key activities.

Change Management Technique

It is advisable for the Zenith Group Hotel to adopt the strategic planning which is referred as the scenario planning. This change management method is dependant on the kind of the organization, leadership, culture and the complexity of the organization.

Develop a communication strategy to support the organization plan.

It is advisable for the organization to adopt he internal communication strategy because it motivates a feeling of identification and classification on the members of the staff with the mission, objectives and policies of the company that may result in creation of a difference (Lincoln & Miller, 1979)

 Activity 2

 Task 1

 For maximizing the participation on the activities of the organization development, the organization should facilitate the focus group to gather suggestions and ideas to the organization developmental plan, the organization should facilitate the session of the brainstorming to search the possible solutions to the identified problem and conduct the group meeting to re engineer the process of the work (Lincoln & Miller, 1979)

Implement one of these activities and document the outcomes. As the senior human resource of the organization, it is advisable for the organization to implement one activity out of the three such as conduction of the brainstorming session that would help the manager of the human resource to explain the employees in detail about the development of the organization plan and this brainstorming session would help the staff of the established properties to adopt the plan of organization development who are reluctant to change. It can be seen that the brainstorming sessions would help the organization to motivate the exaggerated ideas, help the organization in creation of the ideas given by the others and helps the organization in analyzing of the ideas and discover the solutions. At last brainstorming session would help the management to gather the ideas from the employees about the organization developmental plan.

 Task 2

 This activity is designed in order to solve the conflict among the individuals and groups to achieve at the consensus. It has been analyzed that the members of the established properties showed reluctant to change and this problem can be solved by ensuring them that the organization development plan has been designed for attracting the quality of the staff for continuous improvement because the group of hotel was first time feeling the difficulty in fascinating the excellence staff as they needed. The HR manager of the organization ensures individuals and groups for solving the conflict that for any kind of change employees will be given training like coaching session and one hour session for the training of the members of the staff to make them understand about the emerging need like attraction of the quality of the staff. These all type of activities would help the manager of the organization to achieve the solution for the conflict (Lincoln & Miller, 1979)

After analyzing the discussion between the individuals and the groups, both have agreed to attend the training session for implementation of any change in the organization. It has been observed that employees and members of the established properties have agreed to accept the change for attracting the quality of the staff in order to maintain the continuous improvement.

 Activity 3

 Task 1

 Training & developmental needs

The training and developmental needs would standardize the practices of the staffing.

The training and development needs would specifically help in creation of the quality of the staff.  (Nutt, 2004)

The training and development needs would help the employees of the Company in order to deal with the change.

Target Groups Strategies to target such needs

 It is advisable for the organization to implement the one hour session of the training for the members of the staff to make them understand about the emerging need like attraction of the quality of the staff.

It is advisable for the organization to conduct a mentoring or coaching discussion with the members of the staff this strategy of the training would help the manager of the HR to mentor the staff of the more established properties to accept the change and accept the change in the shift of the culture concerning the corporate identity while maintaining the ethos of personalized services.

Task 2

 Implement one training or development strategy outlined in your task one

 At last, after recommending the two strategies of training, now the organization has decided to implement mentoring or coaching session to explain the employees in detail about the needs of the organizational development. The mentoring session will explain the employees that the change is required for the continuous improvement and all individuals and groups have to accept it in order to maintain the image of the Zenith Hotel Group (Sparrow &Cooper, 1998)

Conclusion

This report has been designed in order to develop the organization developmental plan for the Zenith Hotel group for attraction of the quality of the staff and for the creation of specific set of skills regarding a corporate identity while maintaining the ethos of personalized services. This report helps in solving the conflict among the individual and the group for the change with the help of focus group discussion and mentoring session.

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