HR assignment essay help on: EFFECTIVE COMMUNICATION AT WORK PLACE
Q?? HOW IMPORTANT IT IS??
Over the recent time in the organization, it has been noticed that there are lot of issues taking place due to lack of good and effective communication. Messages and information between the departments are misinterpreted, which causes a lot of delay in achieving the deadline provided to the department. The essay focuses on how crucial effective communication is in any organization and the adverse effects of lack of communication.
An organization is characterized as a group of people working together for the accomplishment of organizational goals. Today, people in an organization work as a cooperative group in which members interact with each other towards the accomplishment of specified objectives. The interaction is important as it helps members of the group to understand the objective and their responsibilities for working towards the achievement of specified goals. Hence, effective communication plays a key role in the success of an organization. However, there are situations in an organization which create hindrance in the path of effective communication (Singh & Chhabra, 2012).
In every workplace, the performance of all managers working under various levels greatly depends on successful communication. That is, the first executive function is to develop and maintain a system of communication in an organization. The system of communication is a two-way process where there is a sender who initiates the communication and a receiver who response to the information provided by the sender. That is, two-way communication takes place when the receiver provides feedback to the sender. Communication in a work place helps management in making their employees to understand the objectives, plans and policies of the organization. Moreover, effective communication in work place is important in executing a plan or a program and also controlling such activities (Bamard, 2012).
The effectiveness of a manager depends how it communicates with the higher authorities and its employees. However, due to barriers and obstacle in communication, the effectiveness of a manager declines. Every supervisor in the organization wants to be in good books of their top management. They provide only that information to their top managers, which are of their interest and suits them. They will never disclose their mistake to the top management. As a result, there is lack of co-operation between the supervisor and subordinates, thereby, initiating a real big time problem of organizational politics. The remedy for such a barrier is to build a strong rapport with subordinates and listening to subordinates with an understanding attitude and reducing the fear of failure. Also, the organization needs to design a good feedback system, which will help in bridging the communication gap between employers and employee.
Another barrier to effective communication, which is seen in the organization is the way everyone tries to evaluate the message from different perspective and experience. No one in the organization is able to understand the message from an open mind frame and perceiving things from other’s view point. This results in causing delay in the tasks assigned as the objective of the tasks is not clearly understood. However, this is entirely a psychological aspect as people do differ in the way they perceive things. But the best practice of effective communication is to have an open mind and willingness to see things through the eyes of others (Allen, 2012).
Further, the organization has staff, which comes from different background and culture. As a result, there are differences in understanding messages and information because of different authenticity and educational backgrounds. Same words may suggest different meanings to different people. Hence, it is important for establishing effective communication in the organization that both sender and receiver should choose the same meaning of the words they select.
Also, all persons in the organization do not have the skill to communicate well. Skill in communication may come naturally to some, but an average person may need some sort of training and practice by way of interviewing, public speaking, etc. One must speak in the language which the other person can easily understand. Moreover, the person starting the conversation must organize his/her thoughts carefully. Studies have shown that 90 per cent of the fear and problems encountered in the speaking-listening situations may be attributed to inadequate or faulty preparation. Thus, if a person speaks in an organized manner, it creates better understand in the mind of the listener (Singh & Chhabra, 2012).
Apart from speaking carefully, listening is also an important aspect for establishing effective communication. Effective listening requires the listener of the content to go inside the speaker thoughts and understand the real message, which the speaker wants to convey. For this, people in the organization needs to act as a good listener with intensity and a willingness to take responsibility for completing the process of communication.
Many of the barriers to effective communication can be reduced by the managers by acquiring communication skills. Studies have shown that with proper communication skills learnt by managers establish effective communication in the organization resulting in the success of organization. That is, the success and effectiveness of operations of the organization purely depends on appropriate flow of information. Therefore, it is essential to have a strong and effective communication system to pass messages, ideas and information for explaining objectives and plans, controlling performance and taking corrective actions.
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