IT assignment on: Digital Innovations in Organizational Context 

Introduction

            Innovation has been regarded as one of the most crucial aspects for the success of the business organizations in existing highly technological advanced business environment. In the context of an organization, the innovation can be defined as the process with the help of which something new in the context of organizational structure, process, and product and services offering can be presented. Digital innovation can also be defined as the process of digitalization of different processes and procedures undertaken by the organization so that effectiveness and efficiency of the organization can be enhanced. In relation to this, the paper aims to reflect the disposition of Digital innovation in the case of NHS (National Health Services), which is a UK base public service sector organization, which works for providing better health related services to the common peopleJournal 1

Absorption of innovation by the organization

            NHS is one of the most prominent and crucial public service sector organizations, which operates at the national level. The organization undertakes a number of different operations for the purpose of providing better healthcare services to people. In order to accomplish its vast scale and countrywide business operations, the organization requires proper and effective integration of its processes, procedures, policies and technologies. In order to accomplish this requirement of the organization, there digitalization of its different processes and procedures is quite essential. In order to enforce this digital innovation within the organization, recently the government has passed the fund of £99,000 for NHS organization (New fund will boost digital innovation 2012).

The absorption of digital innovation can be looked in terms of four aspects, namely:

Processes:

            The organization has undertaken a new information system that helped the organization for having fast and real time process.

Procedures

            The organization has reflected the impact of digital innovation on its procedure. After absorbing innovation, the organization has implied 24*7 service procedures to patients. All the operations of the company have become online.

Policies

            The innovation has also absorbed within the policies of the organization. The policies of the organization have also become quite positive and supportive for digitalization of all the processes within the organization.

Technologies

            The organization has started to install some new technologies for the purpose of supporting internal and external business operations of the organization so that efficiency of operations can be enhanced (High Impact Innovations 2012).

Issues or problems encountered in terms of organizational aspects

            In existing period of time, there are some of crucial issues faced by NHS, which induce the management of the organization to have some new and effective strategic measures. These crucial issues can be presented as below:

Enhanced Area of operation:

            In existing period of time overall area of operations of NHS has become quite broad. Along with urban and prime areas of the country, the organization has also approached to remote areas of the country. Owing to this reason, maintaining communication and integration of different operational activities are some of the critical issues faced by the organization, which are affecting its efficiency (Great Britain: Dept. of Health 2004).Lack of financial resources

            As the NHS is a public funding organization, which operates government grants and charity, the problem funds is frequently faced by the organization. Owing to the lack of financial resources, sometimes it becomes quite hard for the organization to run some crucial and preplanned activities and programs.

Inefficient usage of existing capabilities

Another critical issue faced by NHS is the lack of effective and efficient usage of available resources of the organization. In the absence of proper monitoring and effective integration of resources, it becomes quite hard for the management to make efficient use of the resources so that maximum utilization of the resource can be ensured (Nicholas 2007).

Demands and requirements of patients

            Along with other factor, diversified and changing demands of patients can also be considered as one of the major issues faced by the organization on the frequent basis. In direction to this, enhanced span of business operation has resulted into the increasing number of patients. This added the pressure on existing resources. Serving the needs of every patient has become quite hard for the management with existing available resources (Great Britain: Dept. of Health 2004).

Competitive pressure

            In addition to other factors, competition in the healthcare sector has also been identified as one of the most critical faced by NHS. In existing period of time, there are a number of different hospitals, and healthcare center from private sector have been emerged, which are providing some innovative and high tech services to the patients. Effective and innovative measures, used by such private sectors business organizations operating in health care service sectors of the country, are negatively affecting the footfall of patients on NHS hospitals and health care centers. This is a major matter of concern for the company (Nicholas 2007).

            These are some the critical issues faced by the company from organizational perspective. It is quite crucial for the company to have effective solution of the company.

 Journal 2

Impact of digital innovation for resolving issues faced by the company            Some of the critical issues and problems faced by NHS have been highlighted in Journal 1. These are some of the crucial problems, which can affect the success and sustainability of the organization in the longer period of time. In order to resolve such critical issues, implementation of digitalization within existing operational framework of the organization. In direction to this, the digitalization will allow the integration and effective communication of the management in remote areas (Great Britain: Dept. of Health 2004). Moreover digital innovation will also allow the management to have multitasking and effective tools and technologies, which will not only reduce the funds requirement, but will also ensure the effective usage of funds available. In addition to this, digital process innovation will also enhance the level of quality delivered by the organization in its services and processes. From the perspective of intensive competition prevailing within the existing market place, it is quite essential for the organization to provide effective, high quality, focused and timely services to its patients. In this context, the digital innovation will be helpful for the company to have some effective operational processes and technologies, which are quite productive for the organization (Nicholas 2007). Implication of different enhanced quality helps the organization to address the issues related with intensive competition.            In this way, on the basis of such discussion, it can be concluded that digital innovation within organization’s existing operational framework for resolving issues faced by the company, can be placed as the most crucial solution of the issues faced by the organization.

Cost benefit, integration, and implementation analysis for the presented solution

            In order to reveal the viability of the solution of digital innovation implemented within organizational existing operational framework, it is quite essential to have assessment of the solution. This assessment can be undertaken on three different aspects, namely:

Cost benefit analysis  

            Cost benefit analysis reveals benefits earned by organization in the return of the cost implies by it for the acquisition of the resource. Inducing digital innovation is also expensive procedure of the organization. There are a number of different technologies that are needed to be acquired by the organization for the purpose of having some crucial process and digital innovations. This cost occurred in the establishment of digital innovative technology will be a onetime investment, which will provide some regular and intensive amount of returns. With the help of the digitalization of operations, the management of the organization leads to enhance its operational efficiency. This will be quite beneficial for the organization in the long run. In this way on the basis of Cost benefit analysis, the digital innovation will be an effective step (Lerer and Piper 2003).Integration of the system

            The viability of digital innovation can be judged as per its effectiveness in integrating different crucial processes, procedures as well as technologies together. These innovations will be quite effective in maintaining high quality and effective communication among different departments of the organization which leads to have better and effective integration among them. From the perspective of the efficiency and productivity of the organization, it is quite essential for its management to have a better and effective control and integration of its all the available resources. In this direction, effective implementation of digital innovation in the process, procedure and technologies will be quite crucial for the management (Lerer and Piper 2003).

Implementation analysis            Although, digital innovation has a number of different advantages for the organization, yet its proper implementation is not an easy task for the management of the organization as there can be certain issues in the process. First of all, implementation of digital innovation requires some intensive amount of capital investments. Moreover, inducing changes in the existing process setup is also quite difficult for the organization as employees and other resources show resistance towards the change. In this regard, management requires investing a significant amount of time and efforts for this process. Along with this, proper training and development of existing workforce is also quite necessary for implementing the process of digitalization in the most effective manner (Crisp 2011). In direction to such requirements, the NHS is going quite well for accomplishing financial requirement the organization has recently acquired the fund of £99,000. In addition to this, the management has also shown its positive intentions towards such types of innovation (New fund will boost digital innovation 2012).

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