Advertisement campaign and Marketing management Essay Writing Analysis: Carlton Light Beer
Advertisement and Marketing management Essay Writing Review Analysis: Carlton Light Beer
The FOOTY campaign along with the new Carlton Light Beer was to improve the market position on Carlon Light Beer.As per Nielsen report the beer brand enjoys a mere market share of around 9%.Thus the new brand and the campaign have been designed to improve their market share. However to improve Market Share there are a few key parameters that need to be analysed. These paramteres to be studied to understand whether the Marketing Campaign is as per the strategy devised by the company. The parameters have to be formulated keeping in view of the previous submitted strategy document as well as from the perspective of customers and the entire market situation.
The key parameters to be studied can be broadly put forward as follows:
A)Market: Market in this reference would of course refer to the entire light alcoholic beverage industry.
i)Secondary Sales Volume (in Kilo Litres)àOne of the primary objectives of the FOOTY campaign was to gain a favourable market share out of customer shift.i.e converting young customers who are drinkers of beer of high alcohol content into customers who would be drinkers of light beer with a lower price point. Thus the above volume measure would be a measure of effectiveness of the given campaign to bring about the necessary change. The given parameter has to be monitored before and after the campaign. There has to be a minimum increase of 10% in the given ration with a span of 6 months
Monitoring Variation: The target set for the volume is quite stringent. However the target needs to be monitored on a month to month basis. If there is not a increase of around 7% in a period on one quarter the company needs to increase its advertising spends. The trade marketing department also needs to relook at its channel of reach. The effectiveness of a campaign is dependent on the channel of reach as well and the right allocation of trade marketing spends for the regions where it is to be sold. The right regions need to be indentified to bring effective trade marketing spends for the brand.
However if it seems that the volume is greater than 7% in the range of minimum of 10% ,it would effectively mean that the potential of conversion is far more than what the company has had estimated. Thus,the primary and secondary targets for the areas need to be revised. And of course the volume target also needs to be revised. This could also be followed by a reduction of advertising spends by around 20% as the Ad seems to be doing the trick and since the brand has already got its movement, the ad spends could be toned down.
ii)Customer Share:-The off take is a measure of the customer share for the given brand. Looking by any conservative estimates the company should be aiming at a minimum of 15% rise in kilo litres of offtake. This target has been set looking at the performance of previous new launches in the given sector of beverages. The off take can be measured through a sample of retail outlets across the region of distribution. The off take target for the target is also to be analysed for variation.
Variation: A variation of around 5% in the off take level that is on the lower side would in general mean that the company needs to wrestle itself with the distributors to push for the off take. The fall of targeted output would in general mean that the primary and secondary targets need to be revised for the distributor and the concerned area manager for the place.This has to be supported by an increase in trade offers to push for the trade in the segment
B)The customer perspective has to be analysed on the following two parameters:
A)Share of Voice:This is a a leading indicator in for future sales of the brand.The share of the voice is also an indication of the customer of the brand.We believe the given new light Carlton beer will help it to earn a market of atleast 30% in the segment a jump from a overall 17% in the market.
Variation: Since the jump expected is quite steep for the brand .A variation to around 5%-7% is accepted.A fall below that share would of course mean the marketing campaign needs to be revamped
C)The environment perspective in this given situation would mean analysing the markets in which it is operating.As per Nielsen survey(SMH) the brand has taken a hit over the years.Thus proper identification of territories is important to market this beer.The company could start by taking a cluster approach to counter the problem
Variation: This being a initial test method could not be subjected to strict variation measurement controls.
Ans 2) Every effective marketing organisation the company has to improve its reporting standards(OMAFRA).A bottom up approach of data collection should be implemented through a SAP (Magna Training)module to have a better look at data fields and to take decisions based on insights from the data
For the external shareholders involved specially in terms of customers and the share holders, the company could issue regular timely reports about the brand performance, containing information about brand share,performance vis-a-vis performance against competitors. The customers could be further engaged through contests in which they express their opinion about improving the new brand as a whole. The best way to bring about customer engagement would be to identify the promoters of the brand and accept their inputs .The inputs have to be collated through the area managers to the concerned brand activation managers. The effective inputs would then be collated to and sent for approval to the CMO. The required selected inputs would then need to be discussed with the Head of Trade Marketing .Involving all the internal stakeholders would in fact imply that the all the initiatives undertaken are well discusses before being implemented.
Added to that the bottom up approach for reporting standard should effectively start by collected information about the Best Performing Retailer in each area assigned, this information would help to indentify which kind of retail and pub ambience supports the new product well. This is an important parameter to be captured.
Added to this the the detail that should also be collected from the field is that of Units of eack SKU sold in each area assigned to an area manager. This level of granularity of data would ensure that a proper setting of standard to be carried in the entire organisation. This will also help to judge performace of the best beer consuming areas to that of the best Carlton Light beer consuming areas.This will in turn help to indentify weak areas,growth areas and strong areas.
The marketing spends allotted to each area also needs to be looked from a ratio of ad spends to sails ratio. The ad spends in this case would be essentially hoarding , banners and other retail support items invested in the area. The ratio would give a very rough indication of the effectiveness of marketing programme
Other granular reports that can be collected are order by value,order by volume and weekly order rate. This change in collection of report would also ensure that the Supply Chain is better tweaked to handle the demand pressures.
The data once collected has to reported on a weekly basis .It has to be then analysed by the region head. The region head then has to collate the report and look for growth clusters. The growth clusters has also to be analysed in terms targeting as well. The targets and indentified clusters get filtered as they are reported higher up .
The improvement in reporting standards would in general suppose better data collection at ground level and thus a better use of analytics to use that data.ISO based reporting standard(ISO ORG) which is customer focuses. This would also mean that the data collected can be easily audited and checked for any error. Interestingly some of the best marketing companies have a rich inventory of data ably supported by a good analytics team. Thus a change has to be thus brought in terms of business practices which essentially in our case would mean proper allocation of advertisement funds.
A SAP based implementation is the ideal way to change business practices in a given organisation and necessitate changes that is required for an organisation.
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