HR Management help on: Leadership by Stephens’s
Question 1It has been examined that situational leadership style used by the Stephens’s is effective because it permits to take most of the operational decisions. Stephens transacts with several different situations. In such kind of situations, Stephen might require to adopt his leadership style and apply more authority (Tesco, 2010). On the other side, Bureaucratic management concentrates on the perfect type of the organization. Weber proposed to make that type of organization which is featured by formalized rules, promotion and selection of employees and related on the capability which leads to the efficient management. It can be said that situational management approach used by the Stephen is effective in comparison to Bureaucratic approach because while dealing with different situations it is difficult to follow formalized rules and regulations. On the other side, scientific management recommends that the management must take entire accountability for managing the work. In fact, scientific approach investigates scientific method to find out the best technique for achieving each task. It is also examined that scientific management approach recommends genuine cooperation among management and workers related on their mutual interest. In comparison, to Scientific Approach, Bureaucratic Approach impacts the real life in such a way because it is considered as path of managing the work in which individuals are behaved as replaceable and interchangeable cogs to satisfy the specialized roles. The classical writers have given stress to the cautious planning and design of the organization structure and explanation of individual responsibilities and duties (Dessler, 2003). Generally there are two types of factors which can impact the choice of the management style such as Internal and External Factor (Chuang, Church, & Zikic, 2004). Internal Factors comprise the range of the skills that workers have. Large teams might have individuals with changing range of the skill. On the other side, external factors might arise when contacting with customers. Both managers and workers must be educated in recognizing the advantages of the scientific management. After evaluation of different leadership styles, it is advisable to Stephens to implement scientific management approach because it spreads genuine cooperation among workers and management.
Question 2It is clear from the case study that preferred leadership style of the Stephen is democratic approach (Tesco, 2010). He consults broadly because he thinks that the staff reacts better to this kind of approach. For example: On deciding of major program of stock reduction, he motivates his managers to place forward his suggestions and make plans. This enhances motivation of the team and increases creativity. It is viewed that managers at Tesco believe in I consult technique which is to view the suggestions of subordinates before making any decision. If Tesco branch budget was cut in half, then management style at Tesco would change because the management would not have time to view suggestions from subordinates before taking every decision. After reduction in branch budget, I consult technique at Tesco would change because managers would take decisions which are relevant and significant to the organization[A1] . To make plan, according to the suggestions of the employees would be costly for the organization because of reduction in branch budget.
Question 3It is examined that Tesco’s program of Employee Reward has some sort of similarity in relation to the Taylor’s theory (Tesco, 2010). Its packages of financial reward are considered as one of the motivating factor. Moreover, there are other factors also besides money which encourage people in both their working and personal lives. It holds the different lifestyles of the individual employees with the help of targeted and relevant benefits. Employee can feel high if the company invests in the staff with the help of development and training.
Abraham Maslow claimed that human beings are encouraged by 5 essential needs. He made a pyramid and called the pyramid as hierarchy of needs (Dessler, 2003). It can be said that Maslow theory is applied fully within the Tesco because the Company provides plans of personal development, recognition of talent and skills, opportunity for career and promotion progression program. Tesco values self respect for others and give praise for dedication and hard work. Tesco promotes group and team working at several levels. Tesco offers the security of the formal contracts of the employment and sickness and pension schemes and the alternative for joining a union to offer individuals a sense of belonging.
At last, it can be said that Maslow theory is very useful for managers today. For Example: Managers may harness the authority of the physiological needs by offering wages which are adequate for workers to buy their fundamental needs (Sisson, 2001). Safety needs may be resolved by offering retirement benefits, job security and the secure working environment. Social need is resolved by forming an atmosphere of team and ensuring that workers know that they are portion of something higher and bigger. In simple words, Maslow theory is utilized in various organizations to offer valuable insight to the workers at work.
Question 4Generally, In formal kind of groups there is a higher stress on goal oriented –task activities and aim to get work done as compared to focusing on maintenance related activities that comprise forming of good atmosphere, happiness and social relationships (Chuang, Church, & Zikic, 2004). It has been examined from the case study that, Stephen has opted leadership style which is more appropriate to the situation and shows the sign of the formal group. Stephen concentrated on the tasks which are significant and crucial to the organization. The goal of the Tesco is to provide products which can offer value for the money to its users. The employees at Tesco give emphasis on goal oriented activities to fulfill the goal of the Tesco.
On the other side, informal group is monitored by group discipline and leadership and maintained with the help of internal pressure (Kidder, 2003). It is also examined that Tesco supports the different lifestyles of the individual workers with targeted and relevant benefits. In fact several non –financial factors motivate workers for improving their efficiency and output. Employers at Tesco make an excellent working environment where workers feel valued with the help of increased communication and show the sign of informal group.
Question 5
Development of effective teamwork
360 degree feedback & Democratic Approach.Different Situations which inhibit the development of effective teamwork.Tesco values emphasize self respect.To ensure a coordinated and prompt response.Tesco promotes team and group working.The company requires skilled staff at all roles and in all levels.Tesco offers Personal development plans, recognition of talents and skillLimited Development of the People.Tesco’s Employee Reward ProgramManager at Tesco was confused to opt which approach Democratic or Autocratic.Increased Communication
Pro –Active Solutions
It is advisable to the employees to take training and development in the positive manner to upgrade their skills and knowledge.
Every employee should be trained in order to deal with different situations while working in a team.
It is advisable to the managers to opt style of leadership which is beneficial to the organization and its workers (Sisson, 2001).
It is advisable to employees to encourage cooperation and discipline among the team and its members in order to avert the factors which restrict the development of effective teamwork.
Question 6
The self check out teams systems has impacted the ways in which distinct team functions. As this assists one team member in observing the weight in bagging area, which is verified against the previously stored information which would ensure that a correct item gets bagged. This process then helps in permitting a customer towards proceeding only when the expected and observed weights are matched (Chuang, Church & Zikic 2004). In, fact implementation of self check out system alters the way that the retailer implements and coordinates the environment of self –check out. This self check out system permits effective working of a team because it checks results more efficiently and quickly and helps in reducing cost and time.
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